MARIAH LAMAS
Easton,PA
Summary
Service-focused Patient Registration Representative proficient in managing new admissions. Collects and completes paperwork diligently to minimize errors and maximize patient satisfaction. Handles demands of different insurance plans with organized approach. Efficient Registration Specialist competent in handling scheduled and unscheduled patients. Coordinates schedules and bed assignments effectively using Epic. Successful at resolving paperwork and operational problems to complete timely registrations. Documents critical data elements consistently to facilitate proper identification and billing for each patient.
Overview
15
15
years of professional experience
Work History
Unit Clerk
Gracedale Nursing Home
11.2024 - 01.2025
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
- Facilitated timely transfer of patients within the facility by coordinating bed assignments and communicating with appropriate departments.
- Coordinated schedules for medical staff, optimizing workflow efficiency within the unit.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Received and routed laboratory results to correct clinical staff members.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Registered and verified patient records before triage with most up-to-date information.
- Prepared admissions charts and scanned records.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
Registration Specialist
Lehigh Valley Health Network
03.2021 - 02.2025
- Mainly Checks in patients for Children's Express Care as well as General LVPG Pediatrics
- Helps out on the Adult side when needed and happy to learn more knowledge about the network
- Trained in Epic
- Scans documents, insurance, and ect into the patients charts
- Helps verify the correct insurances and paperwork are going into the patients medical records
- Answering/Transferring phone calls
- Makes sure to take the correct safety precautions when patients are presented with a life threatening illness and or problem
- Calling insurance companies when needed to make sure patient is eligible
- Makes sure patients get checked in a timely manner and are taken care of
- Incredible patient service
- Collects co payments all day and sets up the DAR for accounting
- Willing to relocate: Anywhere
Medical Receptionist
Valley Pain Specialists, PC
07.2019 - 02.2025
- Providing a kind caring attitudes towards patients every day
- Scheduling patients for physicians and surgeon
- Checking in patients for surgical procedures
- Making super bills & charts for patients
- Making documents for the surgery policies & patient medical history
- Making confirmation calls
- Informing patients on what to do & what not to do before the procedure
- Taking co payments & verifying insurance
- Answering phone calls through out the days
- Faxing scripts & medical records to other health care facilities
- Taking patients back to see the doctor
- Trained in triage
Customer Service Associate
Wegmans Food Market Inc
07.2010 - 08.2017
- Provided exceptional customer service as a front end and café associate
- Worked with other team members to resolve customer issues
- Ensured processes were followed aligning with safety and food sanitation regulations
- Maintained cleanliness of department
- Replenished inventory levels to ensure optimal shopping experience
Sales Representative / Receptionist
Brown Daub Chevrolet
08.2010 - 02.2025
- Transferring Calls
- Scheduling client appointments
- Collecting payments
- Cashiering
- Handling Register
- Making outbound phone calls
- Excellent computer skills
- Multitasking
Education
Some College (No Degree) - General Education
Northampton Community College
BethlehemHigh School Diploma -
Easton Area High School
Easton, PA06.2012
Skills
- HIPAA Compliance
- Insurance Verification
- Organizational Skills
- Documentation and Reporting
- Data inputting
- Tech-Savvy
- Mail management
- Scheduling labs
Timeline
Unit Clerk
Gracedale Nursing Home
11.2024 - 01.2025
Registration Specialist
Lehigh Valley Health Network
03.2021 - 02.2025
Medical Receptionist
Valley Pain Specialists, PC
07.2019 - 02.2025
Sales Representative / Receptionist
Brown Daub Chevrolet
08.2010 - 02.2025
Customer Service Associate
Wegmans Food Market Inc
07.2010 - 08.2017
Some College (No Degree) - General Education
Northampton Community College
High School Diploma -
Easton Area High School
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