Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mariah Marks

Las Vegas,NV

Summary

To obtain a position which will allow me to use my skills for the benefit of the company while providing opportunities for professional advancement: Hardworking, Quick learner, Team player, which is accustomed to working quickly and efficiently with minimal supervision in a fast-paced working environment.

Overview

10
10
years of professional experience

Work History

Financial Services Specialist

Nordstrom
09.2021 - Current

Responsible for handling phone inquiries and processing transactions related to Nordstrom's credit, debit, and loyalty programs. Key duties include answering complex account questions, troubleshooting online account issues, processing applications and payments, and providing a solutions-oriented customer experience.

Customer Service Representative

Pivotal home solutions
08.2019 - 08.2021
  • Handled inbound and outbound calls, answered customer inquiries, addressed concerns, and provided helpful solutions. Maintained professionalism while ensuring customer satisfaction in a fast-paced call center environment..

City Carrier Assistant (CCA)

USPS, United States Postal Service
08.2017 - 08.2019
  • Delivered and collected mail on foot or by vehicle in varying weather and road conditions. Maintained professional public relations and demonstrated knowledge of postal regulations, products, and delivery areas.

Barista

Starbucks
08.2015 - 08.2017
  • Prepared coffee, tea, and specialty beverages to customer specifications. Operated cash registers and handled transactions. Provided customer service and addressed concerns or complaints.

Education

High school graduate -

Bogan High School
01.2018

Skills

  • Customer Service Cleaning Skills Typing Skills Problem Solving Active Listening Positive Attitude Communication Teamwork Warehouse Fast Learner Service-Oriented Data-Driven Yardi Microsoft Word

Languages

English
Native or Bilingual

Timeline

Financial Services Specialist

Nordstrom
09.2021 - Current

Customer Service Representative

Pivotal home solutions
08.2019 - 08.2021

City Carrier Assistant (CCA)

USPS, United States Postal Service
08.2017 - 08.2019

Barista

Starbucks
08.2015 - 08.2017

High school graduate -

Bogan High School
Mariah Marks