Mariah Martinez
Lynn,MA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
6
6
years of professional experience
Work History
Accounts Receivable Clerk
Travers Fruit Co Inc
Chelsea, Massachusetts
06.2022 - 05.2025
- Managed payment collections and followed up on overdue accounts.
- Processed customer invoices and maintained accurate billing records.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
- Reconciled daily cash receipts with bank deposits.
- Reached out to vendors and customers to resolve account problems.
- Communicated regularly with vendors regarding invoice processing status updates.
Receptionist
Flagship Motorcars of Lynnfield
Lynnfield, Massachusetts
04.2021 - 08.2023
- Greeted and welcomed visitors at luxury automotive dealership entrance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed multi-line phone system, directing calls to appropriate staff.
- Greeted visitors and provided them with assistance.
- Maintained organized reception area, promoting professional atmosphere.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Daycare Teacher's Assistant
Children’s Early Learning Center of Danvers
Danvers, Massachusetts
01.2019 - 03.2020
- Assisted teachers in planning and implementing age-appropriate activities.
- Maintained a clean and safe classroom environment for all students.
- Communicated effectively with parents about children's daily progress and needs.
- Supervised outdoor playtime, ensuring safety and positive interactions among children.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Executed first aid and medication procedures, following health and safety protocols.
Education
Winthrop High School
Winthrop, MASkills
- Invoice processing
- Collections management
- Billing records management
- Account reconciliation
- Payment collection
- Data entry accuracy
- Multi-line phone operation
- Front desk management
- Office administration
- Customer service
- Problem solving
Timeline
Accounts Receivable Clerk
Travers Fruit Co Inc
06.2022 - 05.2025
Receptionist
Flagship Motorcars of Lynnfield
04.2021 - 08.2023
Daycare Teacher's Assistant
Children’s Early Learning Center of Danvers
01.2019 - 03.2020
Winthrop High School