Mariah Mastriano
Livingston,MT
Summary
Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions.
Overview
9
9
years of professional experience
Work History
Retail Supervisor
Sage Lodge
04.2022 - Current
- Managing all retail operations, enhancing customer satisfaction, and driving sales growth
- Demonstrated ability to lead teams, streamline processes, and achieve store profitability
- Skilled in inventory management, staff development, and strategic planning
- Proficient in managing operating systems
- Handling all vendor communications, buying, and processing all new inventory
- Building products into inventory and operating systems
- Managing e-commerce, and all shipping and handling of online purchases
- Responsible for all merchandising and retail displays within the retail space.
Assistant Director
Big Blue Marble Academy
02.2021 - 04.2022
- Assist the Childcare Director in managing the overall operations of the childcare center, including staff supervision, enrollment, and financial management
- Ensure compliance with state licensing requirements and health and safety regulations
- Support curriculum development and implementation to provide a high-quality educational experience
- Foster a positive and inclusive environment for children, families, and staff
- Conduct regular staff meetings, training sessions, and performance evaluations
- Address and resolve parent inquiries, concerns, and feedback promptly and professionally
- Oversee the maintenance of accurate records, including attendance, incident reports, and developmental progress
- Assist in budgeting, resource allocation, and procurement of supplies and equipment
- Coordinate and participate in community outreach and engagement activities.
Cashier/ Shift Lead
Striplings General Store
04.2015 - 02.2022
- Perform cashier duties, including processing sales transactions, handling cash, and operating the POS system
- Supervise and coordinate cashier activities during shifts, ensuring adherence to company policies and procedures
- Provide training and support to new and existing cashiers to enhance their performance and customer service skills
- Resolve customer inquiries, complaints, and issues promptly and professionally
- Monitor inventory levels at checkout stations and request restocks as needed
- Ensure the accuracy of daily cash handling and reconciliation procedures
- Maintain a clean and organized checkout area to enhance the shopping experience
- Assist in opening and closing procedures, including securing the store and handling deposits
- Support store management in achieving sales targets and maintaining operational standards.
Sales Assistant
320 Guest Ranch
03.2020 - 11.2020
- Assist the sales team in generating leads, conducting tours, and closing sales for guest stays, weddings, and other events
- Provide detailed information about the venue's services, packages, and pricing to prospective clients
- Maintain accurate records of client interactions, bookings, and payments using CRM software
- Support the coordination of events, including liaising with vendors, preparing contracts, and ensuring all client requirements are met
- Respond promptly to client inquiries via phone, email, and in-person visits
- Assist in developing marketing materials and promotional strategies to attract new clients.
Education
High School Diploma -
Homeschool
Skills
- Task Delegation
- Store Organization
- Inventory Control
- Staff Training and Development
- Store operations
- Merchandise Inspection
- Goal Setting and Achievement
- Product Merchandising
- Sales floor organization
- Inventory and Stocking
- POS Terminal Operation
- Merchandise Promotion and Display
Websites
Timeline
Retail Supervisor
Sage Lodge
04.2022 - Current
Assistant Director
Big Blue Marble Academy
02.2021 - 04.2022
Sales Assistant
320 Guest Ranch
03.2020 - 11.2020
Cashier/ Shift Lead
Striplings General Store
04.2015 - 02.2022
High School Diploma -
Homeschool
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