Mariah Mattson
West Branch,MI
Summary
Versatile and people-centered professional who brings steadiness, empathy, and intentionality into every role. I adapt quickly, communicate thoughtfully, and take pride in supporting every human through life's challenges. I'm motivated by work that values care, education, and collaboration.
Overview
5
5
years of professional experience
Work History
Scheduling Office Assistant/Patient Admitting Representative
MyMichigan Health
West Branch, Michigan
11.2024 - Current
- Documented and managed patient information within Epic electronic health record systems (EHR), ensuring accuracy, compliance, and efficient information flow across care teams.
- Oversaw oncology appointment scheduling by aligning provider availability, external referrals, transportation needs, and prior authorizations to reduce barriers to care.
- Supported patients and families during emergency department registration by communicating with patience and empathy, while managing rapid workflows and frequent interruptions.
Caregiver
Lakestate Industries
Marquette, Michigan
04.2022 - 05.2024
- Supported adults with disabilities in daily living and personal care while promoting independence, dignity, and emotional well-being
- Facilitated community integration through outings, hikes, and local activities, encouraging social engagement, confidence, and quality of life
- Planned and prepared meals informed by individual health conditions and dietary needs, applying nutrition knowledge to support long-term wellness
- Assisted with medication administration and maintained accurate documentation of care activities and changes in condition
- Communicated consistently with families and care teams to support continuity, safety, and individualized care
Certified Nursing Assistant
Norlite Nursing Center
Marquette, Michigan
01.2021 - 04.2022
- Assisted patients with daily living activities and personal care needs.
- Documented patient information accurately in electronic health records.
- Communicated effectively with patients, families, and healthcare team members.
- Provided emotional support to patients during challenging times and transitions.
Education
Some College (No Degree) - Neuroscience
Northern Michigan University
Marquette, MISkills
- EPIC charting
- Strong interpersonal skills
- Active listening
- Creativity and innovation
- Perseverance and resilience
- Adobe Suite (Lightroom, Premiere Pro, Photoshop)
Timeline
Scheduling Office Assistant/Patient Admitting Representative
MyMichigan Health
11.2024 - Current
Caregiver
Lakestate Industries
04.2022 - 05.2024
Certified Nursing Assistant
Norlite Nursing Center
01.2021 - 04.2022
Some College (No Degree) - Neuroscience
Northern Michigan University