Mariah McElrath
Chicago,IL
Summary
Actively seeking a position where I can optimize my problem solving and organizational skills. Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
sales associate
Dtlr
Chicago, il
11.2023 - Current
- Achieved high sales goals through value-focused customer service.
- Promoting company shoe products informing all customers of the latest trends and styles.
Fulfillment specialist
Walmart
Chicago, il
06.2022 - 01.2023
- Executing inbound and outbound operations.
- Coordinate physical and virtual workflow of orders and material to ensure products are shipped on time to meet customers' delivery promise.
- Receiving orders and fulfilling the orders quickly and efficiently.
- Offloading merchandise trucks, deciphering work orders, locating stock and packing items for shipment.
recreation and activities coordinator
Chicago public school
Chicago, il
06.2022 - 08.2022
- Plan, directs, and facilitate group activities.
- Oversee creating programs for the youth.
- Supervising the implementation of activities.
Customer service associate
Jewel Osco
Chicago, il
09.2021 - 05.2022
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Utilized planograms to restock
Certified trainer
White trainer
Chicago, il
06.2020 - 08.2021
- Exceptional customer Service.
- Training and development of team members.
- Cash handling.
- Preparing food.
- Maintaining sanitation.
Education
No degree -
Eastern Illinois university
Charleston, Il01.2026
High School Diploma -
Simeon Career Academy
Chicago05.2022
Skills
Team Leadership
Customer Service
Attentive and Observant
Coaching and Mentoring
Excellent Customer Service
Food Safety
Team collaboration
Conflict resolution
Time management
Security monitoring
Communication skills
Meeting deadlines
Store opening and closing
Merchandising
Cash handling accuracy
Outgoing personality
Listening skills
Business development
Complex Problem-solving
Energetic self-starter
Reliable and punctual
Verbal/written communication
Goal oriented
Task prioritization
Additional Information
Additionally, I hold a valid PERC card and seeking available security opportunities
Timeline
sales associate
Dtlr
11.2023 - Current
Fulfillment specialist
Walmart
06.2022 - 01.2023
recreation and activities coordinator
Chicago public school
06.2022 - 08.2022
Customer service associate
Jewel Osco
09.2021 - 05.2022
Certified trainer
White trainer
06.2020 - 08.2021
No degree -
Eastern Illinois university
High School Diploma -
Simeon Career Academy