Mariah Misla
Bronx,NY
Summary
Compassionate and detail-oriented healthcare professional with extensive experience in emergency medical services, tissue donation coordination, and team leadership. Proven ability to communicate effectively with families in sensitive situations while managing clinical documentation and thriving in high-pressure medical environments. Results-driven management expert skilled in overseeing center operations and leading teams to achieve operational excellence, consistently implementing strategic initiatives that enhance service quality and efficiency. Reliable team player focused on collaboration and adaptability, showcasing strong leadership and operational management skills.
Overview
9
9
years of professional experience
Work History
Donor Center Manager
LiveOnNY
2024.02 - Current
- Lead training and mentorship for staff conducting family donation conversations.
- Oversee documentation accuracy and bi-weekly payroll for assigned team.
- Obtain consent for tissue and eye donation while supporting families compassionately.
- Review organ referrals daily to maximize donation opportunities.
- Processed payroll for over 50 employees as part of sound human resources and financial management strategies.
- Managed work and performance of more than 80 employees.
Shift Lead Supervisor
LiveOnNY
2023.01 - 2024.02
- Supervised team workflow and escalation management across hospitals and medical examiners.
- Conducted chart reviews using EPIC and Healthix to identify donation potential.
- Mentored staff on ethical family communication and consent procedures.
Tissue Coordinator
LiveOnNY
2021.09 - 2022.12
- Screened donor calls and triaged cases to procurement and transplant teams.
- Guided families through donation processes and secured consent.
- Completed bi-weekly payroll for 80 employees.
EMT / Dispatcher
Empress Ambulance Services
2018.01 - 2021.09
- Delivered emergency medical assessment and life-support care.
- Provided 911 triage and pre-arrival medical instructions.
- Coordinated hospital transportation logistics and monitored active response units.
- Administered emergency medical care to patients in high-stress environments.
- Collaborated with healthcare professionals to ensure seamless patient transport and treatment.
- Operated advanced life support equipment, ensuring readiness for all emergencies.
- Trained junior EMTs on protocols, enhancing team efficiency and response times.
EMT
Citywide Mobile Response
2017.07 - 2017.12
- Supported inter-hospital transfers and disaster response deployments.
Education
EMT-B Certification -
Code One Inc.
Bronx, NY2017-01
High School Equivalency Diploma (G.E.D.) - undefined
Montefiore Community Center
Bronx, NY2012-01
Skills
- Family communication in crisis
- Organ & tissue donation coordination
- Emergency response
- EPIC & Healthix documentation
- Team leadership
- HIPAA compliance
- Operations management
- Staff leadership
- Team supervision
- Facility management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Donor Center Manager
LiveOnNY
2024.02 - Current
Shift Lead Supervisor
LiveOnNY
2023.01 - 2024.02
Tissue Coordinator
LiveOnNY
2021.09 - 2022.12
EMT / Dispatcher
Empress Ambulance Services
2018.01 - 2021.09
EMT
Citywide Mobile Response
2017.07 - 2017.12
High School Equivalency Diploma (G.E.D.) - undefined
Montefiore Community Center
EMT-B Certification -
Code One Inc.