Taylor Lakes
Killeen
Summary
Dedicated healthcare support professional with cross-training in phlebotomy and over 800 successful venipuncture procedures performed in a high-volume donor center environment. Experienced in patient intake, vital signs, specimen handling, finger sticks, plasma collection procedures, and clinical documentation while maintaining strict safety and infection-control standards. Completed NHA-aligned phlebotomy training with hands-on experience in venipuncture, patient monitoring, and specimen collection. Strong background in security and correctional services with excellent crisis management, de-escalation, communication, and observation skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Donor Center Patient Care Technician (Phlebotomist)
Freedom Plasma
Killeen, TX
02.2025 - Current
- Perform venipuncture procedures with 800+ successful sticks while ensuring patient/donor safety and comfort.
- Conduct patient intake, verify medical eligibility requirements, and assist with appointment flow in a fast-paced donor center environment.
- Obtain and document vital signs including blood pressure, pulse, temperature, and weight.
- Perform finger sticks, collect blood samples, and assist with specimen handling and processing procedures.
- Maintain sterile environments and comply with FDA, OSHA, and company medical safety standards.
- Monitor patient/donor conditions during collection procedures and respond appropriately to adverse reactions.
- Complete accurate clinical documentation and collaborate with medical staff to support daily operational goals.
Phlebotomy Technician
Biomat USA / Grifols
Killeen, TX
01.2024 - 02.2025
- Completed hands-on clinical phlebotomy and venipuncture training in a high-volume donor center environment.
- Assisted with patient intake, appointment flow, donor eligibility screening, and patient monitoring procedures.
- Performed finger sticks, specimen collection, sample handling, and vital sign documentation.
- Developed experience with infection-control procedures, plasma collection workflows, and medical safety compliance.
- Strengthened communication, multitasking, and patient-care skills while working with diverse patient populations.
- Supported overall donor center operations while maintaining professionalism, confidentiality, and attention to detail.
Commissioned Security Officer (Contracted)
Allied Universal
Austin, TX
11.2023 - 05.2024
- Secured premises and personnel through routine patrols, surveillance monitoring, and access control procedures.
- Investigated incidents, documented irregularities, and prepared detailed incident reports.
- Maintained compliance with safety procedures and emergency response protocols.
- Trained in tactical defense, concealed carry, situational awareness, and de-escalation techniques.
Correctional Officer
Texas Department of Criminal Justice
Gatesville, TX
04.2020 - 04.2024
- Supervised inmate activities and maintained safety within high-security correctional facilities.
- Conducted searches, inspections, and security checks while enforcing institutional policies and procedures.
- Prepared detailed incident, behavioral, and disciplinary reports with strong attention to accuracy and documentation.
- Responded to emergencies, altercations, and crisis situations while maintaining order and professionalism.
Education
Associate’s Degree - Pre-Nursing
Central Texas College
High School - undefined
Ellison High School
Killeen, TX01.2016
Skills
- Phlebotomy & Venipuncture (800 sticks)
- Patient Intake & Vital Signs
- Finger Sticks & Specimen Collection
- Specimen Handling & Clinical Documentation
- Plasma Collection Procedures
- Infection Control & Medical Safety Compliance
- Crisis Management & De-escalation
- Patient/Donor Monitoring
- Surveillance & Security Monitoring
- Customer Service & Communication
Certification
- NHA-Aligned Phlebotomy Training Completed (Exam Pending)
- CPR & BLS Certified
- First Aid Certification
- Armed Security License (Level 3, valid through 2026)
- Guard Card (valid through 2026)
- Driver’s License (valid through 2030)
Timeline
Donor Center Patient Care Technician (Phlebotomist)
Freedom Plasma
02.2025 - Current
Phlebotomy Technician
Biomat USA / Grifols
01.2024 - 02.2025
Commissioned Security Officer (Contracted)
Allied Universal
11.2023 - 05.2024
Correctional Officer
Texas Department of Criminal Justice
04.2020 - 04.2024
Associate’s Degree - Pre-Nursing
Central Texas College
High School - undefined
Ellison High School