Mariah Montano
Menifee,CA
Summary
A highly motivated business owner, communicator, quick learner, and team player with over 12 years’ experience in customer service in a variety of settings. Attentive and detail oriented multi-tasker, with strong listening and conflict resolution skills.
Overview
11
11
years of professional experience
Work History
Server
Benihana
Temecula, CA
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Owner / Operator
Jade Aesthetics
Menifee, CA
11.2020 - Current
- Purchase and maintain inventory
- Work with clients to create their specific look in acrylic nails
- Invoice and receive customer payments
- Keep up to date on the latest trends and nail fashions
Daycare Worker
Volunteer Work
Menifee, CA
04.2018 - Current
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
- Encouraged good behaviors using positive reinforcement methods.
Stock person
Amazon Fulfillment Center
Moreno Valley, CA
02.2022 - 05.2022
- Kept accurate inventory records to provide for audits and order fulfillment
- Inspected work areas for cleanliness and obstructions, ensuring a clutter free work environment
- Tracked merchandise and confirmed container contents using RF scanners
- Unpacked inventory and applied identifying codes to merchandise before transferring to shelves
Waitress / Hostess
Landing Zone Café
Lake Elsinore, CA
03.2021 - 11.2021
- Opening and Closing procedures
- Learned the menu and daily specials to ensure top notch customer service
- Ensured cleanliness of indoor and outdoor dining areas
- Informed servers of new tables, changes in food availability, and customer feedback
Waitress
VIP’s Café
Lake Elsinore, CA
03.2016 - 12.2018
- Provided excellent customer service in a fast-paced environment
- Managed food resources, and ensured order accuracy
- Coordinated service in a 30-table restaurant
- Shared knowledge of menu items, assisting customers in making choices
- Ensured host station was consistently stocked with silverware, napkins, and other necessary items
Cashier, Customer Service
Yellow Basket Restaurant
Menifee, CA
03.2015 - 02.2016
- Promoted daily specials to customers to increase sales
- Greeted and assisted customers with orders, additional sales, and questions
- Used cash register and POS systems to request and record orders and compute bills
- Opening / Closing duties – safety checks
Cook, Food Prep, Cashier
Five Guys
Menifee, CA
08.2014 - 10.2014
- Prepared foods to ensure cooks met order turnaround times
- Ensured that food handling, cleaning, and sanitation protocols were followed
- Assisted customers with order management, sales, and complaints
- Used cash register and POS systems to request and record orders and compute bills
Cashier
Cathay Chinese Food
Menifee, CA
03.2014 - 07.2014
- Greeted and assisted customers with food orders and additional sales
- Assisted guests with questions on store policies or concerns
- Cash out tickets / petty cash
- Ensured cash drawers were accurate and secure
- Store opening and closing procedures
Education
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Mt. San Jacinto Community College
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Heritage High School
Esthetician
Coachella Valley Beauty College
Hemet, CA04.2023
Skills
- Business owner
- Customer service
- Conflict resolution
- Cashier / Petty Cash / Balancing cash drawers
- Sales / Foodservice
- Retail / Product knowledge / Inventory
- Childcare proficiency
Timeline
Server
Benihana
08.2023 - Current
Stock person
Amazon Fulfillment Center
02.2022 - 05.2022
Waitress / Hostess
Landing Zone Café
03.2021 - 11.2021
Owner / Operator
Jade Aesthetics
11.2020 - Current
Daycare Worker
Volunteer Work
04.2018 - Current
Waitress
VIP’s Café
03.2016 - 12.2018
Cashier, Customer Service
Yellow Basket Restaurant
03.2015 - 02.2016
Cook, Food Prep, Cashier
Five Guys
08.2014 - 10.2014
Cashier
Cathay Chinese Food
03.2014 - 07.2014
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Mt. San Jacinto Community College
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Heritage High School
Esthetician
Coachella Valley Beauty College