Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
Generic

Mariah Parker

Silver Lake

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Looking for a career change into something I have been passionate about since I was a kid, to give back and protect the community.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Merchandise Team Leader

Aerie By American Eagle
North Conway
05.2025 - 07.2025
  • Led merchandise team in daily operations and inventory management.
  • Trained new team members on product knowledge and customer service skills.
  • Coordinated visual merchandising to enhance product displays and customer engagement.
  • Oversaw stock replenishment processes to maintain optimal inventory levels.
  • Collaborated with management to develop promotional strategies for seasonal products.
  • Developed and implemented merchandising strategies to increase sales.
  • Coached and motivated team members to ensure customer service excellence.
  • Conducted regular audits of store operations to promote compliance with company policies and procedures.
  • Tracked inventory levels, restocking shelves as needed.
  • Assisted customers with locating desired items in the store or online.

Assistant Store Manager

American Eagle Outfitters, Inc
South Portland
09.2024 - 05.2025
  • Assisted in managing daily store operations and staff scheduling.
  • Trained new employees on customer service protocols and store policies.
  • Implemented visual merchandising strategies to enhance product displays.
  • Collaborated with team to resolve customer inquiries and complaints effectively.
  • Conducted regular staff meetings to communicate updates and expectations.
  • Monitored sales performance to identify trends and opportunities for improvement.
  • Enforced safety standards and compliance with company regulations consistently.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.

Sales Lead Manager

Aerie By American Eagle
South Portland
03.2023 - 08.2024
  • Led team in achieving sales targets through effective training and support.
  • Developed sales strategies to enhance customer engagement and drive product awareness.
  • Implemented visual merchandising standards to create appealing store displays for customers.
  • Fostered a positive team environment through encouragement and recognition of achievements.
  • Assisted in recruiting, onboarding, and training new sales associates for the team.
  • Resolved customer complaints quickly while maintaining high standards of service excellence.
  • Monitored daily, weekly, and monthly performance metrics to ensure targets were met.
  • Taught proven selling techniques and promoted cross-selling of additional offerings to sales team.
  • Implemented incentive schemes to motivate the sales team and boost productivity levels.
  • Analyzed customer feedback data to inform product development initiatives.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

Brand Influencer

American Eagle Outfitters, Inc
North Conway
02.2021 - 05.2024
  • Developed engaging content for social media platforms to enhance brand visibility.
  • Collaborated with marketing teams to design promotional campaigns and strategies.
  • Conducted market research to identify opportunities for brand growth and innovation.
  • Assisted in organizing events to showcase brand initiatives and foster community connections.
  • Monitored brand reputation online, responding promptly to customer inquiries and feedback.
  • Researched potential partnerships with relevant companies and brands to generate more leads and sales.
  • Maintained a consistent brand voice across all communication channels while adhering to company guidelines.
  • Provided feedback on campaign results, successes and failures; suggested changes or improvements based on findings.

Sales Associate/Sr Sales Associate

American Eagle Outfiters
North Conway
09.2020 - 03.2023
  • Assisted customers in selecting merchandise and provided product knowledge.
  • Maintained store appearance by organizing displays and restocking items.
  • Processed transactions accurately using point-of-sale systems.
  • Collaborated with team members to achieve sales goals and improve customer experience.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Engaged with customers to build relationships and promote brand loyalty.
  • Greeted customers and provided exceptional customer service.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Collaborated with team members to achieve sales goals and enhance customer satisfaction.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Key Holder

Olympia Sports Inc.
North Conway
08.2017 - 09.2020
  • Managed daily store operations and ensured smooth workflow among team members.
  • Assisted customers with product selection and provided excellent service.
  • Conducted inventory counts and organized stockroom for efficient product retrieval.
  • Handled cash register transactions and maintained accurate financial records.
  • Monitored sales floor for merchandise presentation and visual standards compliance.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Replenished merchandise displays throughout the store as needed.
  • Provided customer service including cashiering, merchandising and restocking shelves.

Education

Associate of Applied Science - Criminal Justice

Southern Maine Community College
South Portland, ME
05-2023

High School Diploma -

Kennett High School
North Conway, NH
06-2021

Skills

  • Inventory management
  • Store operations
  • Brand promotion
  • Retail management
  • Effective communication
  • Problem-solving abilities
  • Team building
  • Teamwork
  • Professionalism
  • Multi-tasking
  • Visual merchandising
  • Customer service
  • Sales strategy
  • Team training
  • Stock replenishment
  • Employee coaching

Accomplishments

  • National Technical Honors Society June 2021

Certification

  • CPR and First Aid Certification November 2024 - November 2026

Affiliations

  • Sports: Girls Varsity Basketball in High School at Kennett
  • SMCC Women's Basketball Team from 2021-2024

Timeline

Merchandise Team Leader

Aerie By American Eagle
05.2025 - 07.2025

Assistant Store Manager

American Eagle Outfitters, Inc
09.2024 - 05.2025

Sales Lead Manager

Aerie By American Eagle
03.2023 - 08.2024

Brand Influencer

American Eagle Outfitters, Inc
02.2021 - 05.2024

Sales Associate/Sr Sales Associate

American Eagle Outfiters
09.2020 - 03.2023

Key Holder

Olympia Sports Inc.
08.2017 - 09.2020

Associate of Applied Science - Criminal Justice

Southern Maine Community College

High School Diploma -

Kennett High School

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