Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Contreras

Mesa,AZ

Summary

Proven leader at American Eagle Outfitters, Inc, adept in merchandise planning and enhancing customer service. Excelled in trend monitoring and inventory control, boosting sales through strategic merchandise presentation. Mentored teams towards high performance, demonstrating exceptional organizational skills and attention to detail. Achieved consistent sales growth, showcasing critical thinking and goal-setting abilities.

Overview

2
2
years of professional experience

Work History

Merchandise Team Leader

American Eagle Outfitters, Inc
06.2023 - 07.2024
  • Prepared and analyzed reports to track inventory and purchasing trends.
  • Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation.
  • Planned and executed monthly floorset changes, including fixture layout, mannequin placement, and priority placement of key items.
  • Generated reports on purchasing activities to support management decisions.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.

Merchandise Team Assistant

American Eagle Outfitters, Inc
04.2023 - 06.2023
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of merchandise business operations.
  • Maintained updated product knowledge to successfully educate and advise customers.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Assisted in all floorset and visual operations.
  • Reviewed customer feedback to identify trends and improve product selection.

Sales Lead Keyholder

American Eagle Outfitters, Inc
06.2022 - 04.2023
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed store opening and closing procedures.
  • Trained and mentored new employees.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.

Sales Associate

American Eagle Outfitters, Inc
03.2022 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

Education

Kinesiology

Brigham Young University
Provo, UT

High School Diploma -

Mesa High School
Mesa, AZ
05.2021

Skills

  • Merchandise planning
  • Sales Records Analysis
  • Attention to Detail
  • Trend Monitoring
  • New Merchandise Presentation
  • Inventory Control
  • Customer Service
  • Critical Thinking
  • Goal Setting
  • Organizational Skills

Timeline

Merchandise Team Leader

American Eagle Outfitters, Inc
06.2023 - 07.2024

Merchandise Team Assistant

American Eagle Outfitters, Inc
04.2023 - 06.2023

Sales Lead Keyholder

American Eagle Outfitters, Inc
06.2022 - 04.2023

Sales Associate

American Eagle Outfitters, Inc
03.2022 - 06.2022

Kinesiology

Brigham Young University

High School Diploma -

Mesa High School

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Faith Contreras