Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mariah Perez

Saint Cloud

Summary

Experienced with leading sales teams to achieve business targets. Utilizes strategic planning and team collaboration to drive revenue growth. Track record of strong understanding of customer relationship management and market analysis.

Overview

12
12
years of professional experience

Work History

Intake Sales Supervisor

Trajector Medical
03.2021 - Current
  • Managed the work of 8-12 employees
  • Continually updated a leadership resume and honed skills by participating in various management trainings
  • Worked with departments across the company, including marketing and project management, in developing new ideas
  • Hit monthly goals continuously as a team or above goal
  • Trained new team leads
  • Listened to calls from employees to ensure quality and accuracy
  • Updating reporting daily
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Coached team members in techniques necessary to complete job tasks.

Senior Outbound Sales Coordinator/ Team Lead

Pods Enterprise LLC
04.2013 - 03.2021
  • Answered incoming telephone calls with professional and knowledgeable responses
  • Provided expert product and service information
  • Maintained up-to-date knowledge of customer buying habits
  • Maintained productive relationships with existing customers through exceptional follow-up after sales
  • Established new customer accounts
  • Evaluated competitors and performed market research
  • Implemented new marketing initiatives to drive sales and improve overall performance
  • Trained approximately 10 new sales associates
  • Team lead of sales team of 10 people, stepping in to support employees and deliver smooth sales processes for clients

Sales Associate

Dish Installations
12.2012 - 04.2013
  • Met incoming customers and provided immediate assistance
  • Retrieved alternate items and sizes on request
  • Listened to customer needs and preferences to provide accurate advice
  • Completed Purchases with cash, credit and debit payment methods
  • Increased purchase totals by recommending additional items
  • Worked flexible schedule to accommodate changing customer levels
  • Provided expert product and service information

Education

Bachelor of Science - Business Administration And Management

National American University
01-2023

Skills

  • Customer service
  • Sales presentations
  • Sales strategy development
  • Management support
  • Motivational skills
  • Sales team assistance
  • Sales coaching
  • Sales reporting
  • Goals and performance

Timeline

Intake Sales Supervisor

Trajector Medical
03.2021 - Current

Senior Outbound Sales Coordinator/ Team Lead

Pods Enterprise LLC
04.2013 - 03.2021

Sales Associate

Dish Installations
12.2012 - 04.2013

Bachelor of Science - Business Administration And Management

National American University
Mariah Perez