Experienced with leading sales teams to achieve business targets. Utilizes strategic planning and team collaboration to drive revenue growth. Track record of strong understanding of customer relationship management and market analysis.
Overview
12
12
years of professional experience
Work History
Intake Sales Supervisor
Trajector Medical
03.2021 - Current
Managed the work of 8-12 employees
Continually updated a leadership resume and honed skills by participating in various management trainings
Worked with departments across the company, including marketing and project management, in developing new ideas
Hit monthly goals continuously as a team or above goal
Trained new team leads
Listened to calls from employees to ensure quality and accuracy
Updating reporting daily
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Coached team members in techniques necessary to complete job tasks.
Senior Outbound Sales Coordinator/ Team Lead
Pods Enterprise LLC
04.2013 - 03.2021
Answered incoming telephone calls with professional and knowledgeable responses
Provided expert product and service information
Maintained up-to-date knowledge of customer buying habits
Maintained productive relationships with existing customers through exceptional follow-up after sales
Established new customer accounts
Evaluated competitors and performed market research
Implemented new marketing initiatives to drive sales and improve overall performance
Trained approximately 10 new sales associates
Team lead of sales team of 10 people, stepping in to support employees and deliver smooth sales processes for clients
Sales Associate
Dish Installations
12.2012 - 04.2013
Met incoming customers and provided immediate assistance
Retrieved alternate items and sizes on request
Listened to customer needs and preferences to provide accurate advice
Completed Purchases with cash, credit and debit payment methods
Increased purchase totals by recommending additional items
Worked flexible schedule to accommodate changing customer levels
Provided expert product and service information
Education
Bachelor of Science - Business Administration And Management
National American University
01-2023
Skills
Customer service
Sales presentations
Sales strategy development
Management support
Motivational skills
Sales team assistance
Sales coaching
Sales reporting
Goals and performance
Timeline
Intake Sales Supervisor
Trajector Medical
03.2021 - Current
Senior Outbound Sales Coordinator/ Team Lead
Pods Enterprise LLC
04.2013 - 03.2021
Sales Associate
Dish Installations
12.2012 - 04.2013
Bachelor of Science - Business Administration And Management
National American University
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