Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Shawn Tunney

Henderson

Summary

Results-driven sales professional with 15 years of experience in B2B and B2C environments, consistently exceeding targets and driving revenue growth. Skilled in relationship building, lead generation, and closing high-value deals. Proven ability to understand customer needs and deliver tailored solutions that enhance client satisfaction and retention.

Professional B2B specialist prepared to drive results through effective account management and client relations. Adept at identifying client needs and delivering tailored solutions that foster long-term business growth. Valued for collaborative approach and adaptability in dynamic environments, with strong negotiation and communication skills.

Overview

15
15
years of professional experience

Work History

Legal Intake Specialist/Supervisor

Robin Raynish Law Firm
07.2022 - Current
  • As the Intake Specialist, I oversee a team of intake agents while serving as the first point of contact for potential clients in a 100% remote environment. I ensure accurate and thorough data collection during the intake process and maintain strict compliance with campaign-specific protocols. I manage high-volume, high-sensitivity caseloads across a wide range of legal campaigns, including Depo Provera, Roundup, Camp Lejeune, California wildfires, and more. My role requires strong leadership, attention to detail, and the ability to communicate with empathy and professionalism under pressure.

Senior Sales Consultant

Varsity Tutors
12.2022 - 07.2024
  • Handle incoming and outgoing calls to clients seeking help with k-12 and college subjects. Seek in depth knowledge of the students struggles, time management, subject matter retention, testing practices. Always remain empathetic towards their struggles and assure them we have the solution for their problem.

Senior Account Representative

Rosland Capital
01.2021 - 11.2023
  • Primary responsibilities: handle incoming sales calls and web leads, build rapport. Pitch big ticket, overcome objections and get the deal. Handle all post sales tasks including shipping, client satisfaction and future purchases.

Valet and Bellman

Tuscany Suites and Casino
01.2020 - 03.2021
  • Responsibilities include greeting all guests upon arrival to the valet/check in area. Primarily loading and unloading baggage from cars to rooms. Outstanding customer service and a smile. Graveyard shift we were responsible for running towels, soaps etc to room upon request.

Acquisitions Manager/Recruiter

Nuance home buyers
01.2018 - 01.2020
  • Managed 10 individual buyers. Including coaching on sales steps, objection procedures, closing techniques etc. Price and negotiate wholesale rates on privately owned real estate. Including using MLS for comps. Handled all recruiting, talent acquisition and hiring pipeline.

Installer/Salesman

E-Gads
07.2010 - 01.2018
  • Started as an installer. Through hard work I became versed in the parts and labor costs. This I was made a salesman.

Education

Associate's degree - Business

College of Southern Nevada
Henderson, NV
06.2017

High School Diploma - undefined

Del Sol High school

Skills

  • B2B, B2C Sales
  • Client communication
  • Customer service
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building

Accomplishments

  • Created a company-wide, comprehensive training program for all sales team members.
  • Supervised team of 15 staff members.
  • Achieved optimal results by completing each task with accuracy and efficiency.

Languages

English
Native or Bilingual

Timeline

Senior Sales Consultant

Varsity Tutors
12.2022 - 07.2024

Legal Intake Specialist/Supervisor

Robin Raynish Law Firm
07.2022 - Current

Senior Account Representative

Rosland Capital
01.2021 - 11.2023

Valet and Bellman

Tuscany Suites and Casino
01.2020 - 03.2021

Acquisitions Manager/Recruiter

Nuance home buyers
01.2018 - 01.2020

Installer/Salesman

E-Gads
07.2010 - 01.2018

High School Diploma - undefined

Del Sol High school

Associate's degree - Business

College of Southern Nevada