Administrative Supervisor
Techfit Soccer is a leading youth soccer academy committed to developing dedicated athletes with a focus on holistic player development, including social-emotional learning. We are seeking a highly organized and motivated Administrative Supervisor to manage the day-to-day operations of our academy. This role is essential for ensuring a seamless experience for our athletes, their families, and our coaching staff.
Responsibilities:
• Office and Staff Management:
• Oversee daily administrative operations, including scheduling, communication, and record-keeping.
• Supervise administrative staff, providing guidance, training, and performance feedback.
• Coordinate with coaches, parents, and players to manage schedules, resolve conflicts, and ensure effective communication.
• Manage the recruitment, onboarding, and training of new administrative personnel.
• Program and Event Coordination:
• Assist in the planning and execution of all academy programs, camps, and events, from local practices to national and international tournaments.
• Manage registration processes, including collecting forms, payments, and required documentation.
• Maintain and update the academy's database and communication platforms (e.g., LeagueApps).
• Financial and Reporting:
• Oversee and manage billing, invoicing, and payment processing.
• Track expenses and maintain a budget for administrative operations.
• Generate regular reports on program enrollment, financial status, and operational metrics.
• Customer Service and Communication:
• Serve as the primary point of contact for all administrative inquiries from parents, players, and external partners.
• Provide exceptional customer service, addressing concerns and providing timely and professional support.
• Draft and distribute official communications, including newsletters, announcements, and policy updates.
• Facility and Resource Management:
• Coordinate with facility managers to ensure field availability and proper maintenance.
• Oversee the inventory and distribution of uniforms, equipment, and other supplies