Tyrell Binwood
New York
Summary
Passionate, detail-oriented and result-driven individual with experience in administration, customer service and project sales. Skilled in operations management and takes on cross-functional teamwork. Additionally, excels in boosting productivity and resolving issues effectively, ensuring high-quality service delivery and improved employee performance.
Overview
12
12
years of professional experience
Work History
Administrative Supervisor
CityMD Urgent Care Center
11.2020 - Current
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Trained new employees on company policies, procedures, software applications.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Customer Sales Lead
260 Sample Sale
12.2018 - 03.2020
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Analyzed market trends to identify target audiences for specific products or services, increasing overall sales effectiveness.
- Worked closely with colleagues in other departments to ensure seamless communication throughout the entire customer journey from acquisition to retention efforts.
Operations Supervisor
Victoria Secret
07.2013 - 10.2018
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
- Completed bi-weekly payroll for Number employees.
Education
Certificate - Cyber Security
Corsera
New York, NYAssociates - Liberal Arts And Sciences
Nassau Community College
Garden City, NYAssociates - Business Management
Five Towns College
Dix Hills, NYSkills
- Cross-functional teamwork
- Task prioritization
- Interpersonal skills
- Workload prioritization
- Operations management
- Deadline oriented
Timeline
Administrative Supervisor
CityMD Urgent Care Center
11.2020 - Current
Customer Sales Lead
260 Sample Sale
12.2018 - 03.2020
Operations Supervisor
Victoria Secret
07.2013 - 10.2018
Certificate - Cyber Security
Corsera
Associates - Liberal Arts And Sciences
Nassau Community College
Associates - Business Management
Five Towns College
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