Mariah Perkins

• Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere

• Provided accurate wait time estimates to guests, managing expectations in a professional manner

• Managed the seating chart efficiently to ensure optimal use of available tables

• Take phone calls regarding booking private events and ordering to-go

• Assisted in resolving guest complaints or concerns promptly and professionally

• Utilized excellent communication skills to effectively handle high-pressure situations during busy periods

• Effectively communicated with servers and kitchen staff to coordinate seating arrangements and maintain smooth flow of service

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• • Handled customer inquiries, payments and service requests.
• • Contributed to team effort by meeting performance goals and assisting colleagues when needed.
• • Resolved product or service issues by clarifying customer complaints and offering appropriate solutions.
• • Enhanced customer satisfaction with fast, knowledgeable service.
• • Maximized satisfaction by anticipating needs and consistently offering expert support.
• • Answered customer questions about policies and procedures with friendly and knowledgeable approach