Mariah Peterson
Dickinson,TX
Summary
Dedicated healthcare professional with experience in patient registration and daily care activities. Known for effective multitasking and commitment to patient satisfaction, contributing to improved service delivery and positive patient outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician
V Appealn LLC
Hitchcock, TX
06.2023 - Current
- Assisted nursing staff with daily patient care activities and vital signs monitoring.
- Implemented infection control protocols to ensure a safe patient environment.
- Collaborated with healthcare team to develop and maintain individualized care plans.
- Managed inventory of medical supplies, ensuring availability for patient care needs.
- Documented patient progress and communicated updates to interdisciplinary teams accurately.
- Streamlined patient flow processes, reducing wait times and improving service delivery.
- Advocated for patients' needs, providing emotional support and assistance with daily living activities.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Patient Access Representative
Tyger I Consulting
Houston, TX
03.2023 - 01.2025
- Facilitated patient check-in and appointment scheduling using electronic health record systems.
- Ensured accuracy of patient demographics and insurance information during registration process.
- Resolved patient inquiries and concerns to enhance overall service experience.
- Coordinated with clinical staff to streamline patient flow and minimize wait times.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Intern
UTMB Health
Galveston, TX
10.2022 - 04.2023
- Assisted in managing patient data using electronic health records systems.
- Collaborated with healthcare teams to streamline patient intake processes.
- Conducted research to support clinical projects and improve patient outcomes.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
Bachelor of Science - Nursing
Prairie View A&M University
Prairie View, TX05-2027
High School Diploma -
Dickinson High School
Dickinson05-2023
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Patient services
- Patient education
- Patient registration
- HIPAA compliance
- Insurance verification
- Customer service
- Patient check-in
- Multitasking and organization
- Appointment scheduling
Certification
- NCPCT - Patient Care Technician
- CET - EKG Technician
Languages
English
Full Professional
Timeline
Patient Care Technician
V Appealn LLC
06.2023 - Current
Patient Access Representative
Tyger I Consulting
03.2023 - 01.2025
Intern
UTMB Health
10.2022 - 04.2023
Bachelor of Science - Nursing
Prairie View A&M University
High School Diploma -
Dickinson High School