Mariah Plaza
Port Saint Lucie
Summary
Dependable and proficient worker with experience and well-developed critical thinking, problem-solving, and organizational skills. Exceptional communicator and team player, trained in customer service, and consistently provides and maintains high standards of organization. Goes above and beyond to serve guests and promote loyalty.
Overview
1
1
Language
1
1
Certification
4
4
years of professional experience
Work History
Shift Lead
Crumbl Cookies Franchises
08.2024 - Current
- Working alongside others as a team.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Organized and restocked supplies to support operations and team productivity.
- Wiped down tables and equipment, swept and refilled stock.
- Presented orders to guests within anticipated service times.
- Interacted pleasantly with guests to deliver quality customer service.
Soccer Shots Coach
Soccer Shots
08.2024 - 05.2025
- Working alongside young children.
- Fostered positive and inclusive team environment, leading to increased team cohesion and morale.
- Instructed players on proper techniques, strategies, rules and regulations of the sport.
- Facilitated community service initiatives and team-building activities to promote sportsmanship.
- Adhered strictly to rules and regulations of activities department and district.
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
- Trained athletes in proper use of equipment for safety and maximum results.
Crew Member
Tropical Smoothie Cafe-Jensen Beach, FL
08.2022 - 08.2024
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Checked expiration dates on all products before serving them to customers.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Educated customers on menu items, product ingredients and nutritional values.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Education
High School -
Port St. Lucie High School
Port St. Lucie05-2025
Bachelor of Arts - Communications
Florida Atlantic University
Boca Raton, FL05-2029
Skills
- Communication skills
- Willingness to learn
- Integrity and honesty
- Cash handling
- Food preparation
- Cashiering
- Customer service focus
Certification
Driver's License
Languages
English
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Documenting and sharing travel experiences
- Passionate about balancing physical health with mental and emotional wellness
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Shift Lead
Crumbl Cookies Franchises
08.2024 - Current
Soccer Shots Coach
Soccer Shots
08.2024 - 05.2025
Crew Member
Tropical Smoothie Cafe-Jensen Beach, FL
08.2022 - 08.2024
High School -
Port St. Lucie High School
Bachelor of Arts - Communications
Florida Atlantic University