Mariah Posey
North Mankato,MN
Summary
Versatile and detail-oriented customer service professional with five years of experience in various roles. Proficient in handling cash registers, stocking shelves, and maintaining store cleanliness. Skilled in food preparation, customer engagement, and record-keeping. Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Dollar Tree
Mankato, MN
11.2024 - Current
- Assisting customers locating products and answering questions
- Operating cashier registers and handling transactions
- Stocking shelves and maintaining store cleanliness
- Handling customer complaints and returns
- Setting up and maintaining product displays
Food Product Demonstrator
Kwik Trip
North Mankato, MN
06.2023 - Current
- Preparing the demonstration area, setting up area, making sure all necessary equipment and materials are ready
- Cooking and assembling food samples according to guidelines, making sure the food is a safe temperature and looks appealing
- Engaging with customers, making subtle suggestions for purchasing
- Handing out food samples, coupons, brochures, and other promotional materials to generate interest and potential sales
- Keeping the demonstration area, utensils, and equipment clean and following safety procedures when handling food
- Keeping detailed records of sales and customer interactions to report back to the employer
Receptionist
Lagers CarWash and Quick Lube
Mankato, MN
11.2020 - 01.2022
- Confirmed appointments, communicated with clients and updated client records
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance to give visitors a positive first impression
- Resolve customer problems and complaints
- Completed vehicle inspections prior to service and after completion to assess damage
- Maintained car detailing equipment and supplies in optimal condition for daily demands, as well as restocking supplies to maintain adequate stock levels
- Used cleaning, protective and restorative agents to maintain and enhance the appearance of vehicles
CNA - Certified Nursing Assistant
Laurels edge assisted living
Mankato, MN
07.2019 - 09.2020
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Assisted with feeding and monitored the intake to help patients achieve nutritional objectives
- Delivered individualized Patient Care by recording Vital Signs, document observations, administering treatments and evaluating patients needs
- Provided care to patients throughout lifespan with consideration of aging process, human development stages and their culture
- Facilitated personal hygiene management, feeding and ambulation
- Answered call lights and supported patient comfort and safety by adjusting bedrails and equipment
Education
Certificate - Medical Records
University of Phoenix
Phoenix, AZ12.2024
High School Diploma -
NRHEG High School
New Richland, MN06.2019
Skills
- Medical Terminology
- Strong Organizational Abilities
- Microsoft Word
- Sanitation and Food Handling
- Time management
- Guest inquiries
- Attention to detail
- Empathy and patience
- Cash handling and management
- Effective communication
- Patient interactions
- Complaint resolution
Certification
- Medical Records Certification, 02/01/24, Present, Covers topics like medical terminology, coding systems, data entry, record retrieval, privacy regulations (HIPAA), and electronic medical record (EMR) systems
- CNA 07/2019
Awards
- B Honor Roll, 2018
- Spelling Bee Award, 01/01/15, Won 3rd Place, went to state
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Cashier
Dollar Tree
11.2024 - Current
Food Product Demonstrator
Kwik Trip
06.2023 - Current
Receptionist
Lagers CarWash and Quick Lube
11.2020 - 01.2022
CNA - Certified Nursing Assistant
Laurels edge assisted living
07.2019 - 09.2020
Certificate - Medical Records
University of Phoenix
High School Diploma -
NRHEG High School
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