Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MARIAH PRALL

HOUSTON,TX

Summary

I’ve been rewarded top seller 3 work periods straight selling credit cards to customers to ensure they are benefited with shopping with the store. I’ve successfully maintained a 4.8/5 rating and 100 percent response rate on Airbnb, ensuring home is cleaned and well prepared for every guest to have a great experience. I’ve maintained my health and fitness consistently for three years straight now with the right amount of discipline. My goal is to always move up and do better than the previous year and that is what I always put my mind to.

Overview

9
9
years of professional experience

Work History

Assistant Service Manager

HEB Grocery Store
08.2020 - Current
  • Monitored employee performance throughout every shift, daily coaching on checking and service skills.
  • Maintained a well organized sales floor by ensuring all manger opening/closing duties are done at a timely manner. Employees are daily treated with breaks and lunches, maintaining an overall great environment for both workers and shoppers.
  • Collaborated with team members to achieve sales targets and exceed performance goals, keeping a positive and supportive work environment for all employees to feel welcomed and comfortable.

Airbnb Super Host

Airbnb
01.2020 - Current
  • Successfully manage my Airbnb property all around, ensuring high standards of cleanliness, comfort, and safety for all guests.
  • Provide exceptional customer service to guests. Maintained a 100% response rate for communication between guest and host. Personalized recommendations for events in the downtown Houston area, ensuring that guest will get to experience all of Houston fine eats and events.
  • Coordinate property maintenance and repairs as needed, ensuring property is well-maintained and in excellent condition
  • Continuously seek opportunities for improvement and innovation to enhance the guest experience and drive positive reviews and ratings.

Shift Leader

CVS Pharmacy
08.2019 - 06.2020
  • Completed daily shift leader opening and closing duties to facilitate business operations. Ensured all registers had correct amount starting and ending count.
  • Worked with team members to improve performance when promoting store savings card, ensuring all customers are aware of daily and weekly sales.
  • Supervised and ensured all employees are doing their daily task and maintain productivity throughout each shift.

Sales Associate Specialist

Gap
08.2015 - 08.2019
  • Operated register for customer purchasing, ensuring all customers are aware of gap savings card that’s beneficial for monthly sales and savings exclusively for gap card holders.
  • Restocked shelves with merchandise.
  • Provided excellent fashion ideas to customers for their special events and daily activities.
  • Recruited, and trained new staff to develop excellent knowledge when it comes to sales and importance of great selling.

Education

Bachelors - Criminal Justice

Texas Southern University
Houston, TX
05.2019

Skills

  • Excellent interpersonal and communication skills, both verbal and written

  • Strong sales and negotiation abilities with a proven track record of exceeding targets

  • Ability to build and maintain positive relationships with clients and colleagues

  • Proficient in Microsoft Office Suite and CRM software

  • Detail-oriented with strong organizational and time management skills

References

Clarice Thompson 346-227-3537

Sydney Mcgavock 281-948-9618

Alexis Johnson 832-848-4040

Timeline

Assistant Service Manager

HEB Grocery Store
08.2020 - Current

Airbnb Super Host

Airbnb
01.2020 - Current

Shift Leader

CVS Pharmacy
08.2019 - 06.2020

Sales Associate Specialist

Gap
08.2015 - 08.2019

Bachelors - Criminal Justice

Texas Southern University

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MARIAH PRALL