Mariah Reddick

TAMPA

Summary

Healthcare administration professional with experience supporting clinical operations, patient/client services, billing, scheduling, documentation, inventory management, and office workflows. Experienced Office Manager and Veterinary Technician with a Bachelor of Science in Health Science and hands-on experience managing daily operations in a healthcare environment. Skilled in client communication, staff training, electronic record management, and practice management software. Currently completing medical coding coursework through AMCI and seeking opportunities in healthcare administration, patient access, medical records, billing support, or entry-level coding roles.

Overview

years of post-secondary education

years of professional experience

Work History

Veterinary Technician / Office Manager June 2021 –

Pet Point Animal Hospital

Tampa

06.2021 - Current

Support daily operations of a veterinary healthcare practice by managing both administrative and clinical responsibilities
• Oversee office workflow, client communication, scheduling, billing, and front desk operations
• Prepare and communicate treatment estimates while assisting clients with financial questions and payment options
• Process client payments and maintain accurate billing records
• Utilize Impromed practice management software to maintain electronic patient records, manage appointments, document services, and support daily operations
• Assist with patient care, medical documentation, and communication between clients and veterinary staff
• Train and support team members on office procedures, client service expectations, and daily workflow processes
• Manage inventory tracking and assist with maintaining appropriate supply levels for clinic operations
• Maintain accurate documentation while handling confidential client and patient information

Love my Dog Daycare

Canine care attendant

Tampa

04.2016 - 06.2021

• Provided daily care and supervision for dogs in a busy daycare environment
• Monitored animal behavior and interactions to maintain a safe and positive environment
• Communicated with pet owners regarding pet care, daily activities, and individual needs
• Maintained cleanliness, organization, and sanitation standards throughout the facility
• Managed multiple responsibilities while providing dependable customer service
• Developed strong communication, teamwork, and time-management skills in a fast-paced setting

Education

Certified Professional Coder (CPC) - Medical Coding

AMCI Medical Coding Program

10.2024 - 07.2026

Bachelor of Science - Health Sciences

University of South Florida

Tampa, FL

08.2019 - 05.2021

Howard W Blake High School