Mariah Robinson
Pflugerville
Summary
Detail-oriented operations and administrative professional with expertise in supporting executive leadership and coordinating cross-functional projects. Proven ability in logistics and stakeholder communication within nonprofit, real estate, and client-facing environments. Pursuing an Operations, Executive Assistant, Project Coordinator, or Client Success role at the $65–75K level.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Marketing & Operations Coordinator
Austin Area Urban League
Austin
09.2025 - 02.2026
- Led logistics and vendor coordination for 8+ large-scale community events (town halls, job fairs, galas) serving 300+ attendees, ensuring on-time execution and strong brand visibility.
- Coordinated cross-functional teams and external partners to align program goals and secure sponsorships, delivering initiatives on schedule.
- Developed and managed outreach materials, including newsletters, press releases, and digital campaigns, to enhance organizational visibility and engagement.
- Supported executive leadership by tracking projects and preparing for community-facing initiatives, ensuring seamless execution.
Client Support Specialist (Intern)
Trellis
Austin
06.2025 - 08.2025
- Handled high-volume inbound calls to support students and borrowers with financial aid, repayment options, and account inquiries, ensuring clear communication and understanding.
- Provided accurate guidance while maintaining compliance with federal regulations and confidentiality standards.
- Enhanced problem-solving and client service skills while navigating a fast-paced, high-stakes environment, contributing to effective resolution of client issues.
Marketing & Brokerage Intern
CBRE
Houston
09.2024 - 06.2025
- Collaborated with senior marketing professionals on campaign execution and listing support, gaining insights into commercial property operations and client relationship management.
- Created client presentations, property marketing materials, and proposals for commercial real estate brokerage teams, enhancing communication with clients.
- Coordinated internal and client-facing events, ensuring professional standards and brand consistency to strengthen client relationships.
Community Assistant (Resident Advisor) |
American Campus Communities At Prairie View
Prairie View
07.2022 - 07.2023
- Managed residential community of 100+ students, facilitating communication between residents and housing administration to address concerns and enhance community satisfaction.
- Organized and executed monthly community-building programs, enhancing student engagement and promoting retention through active participation.
- Mediated conflicts and enforced policy compliance to foster a safe and supportive living environment for all residents.
- Responded to on-call incidents and emergencies, demonstrating strong decision-making and crisis management skills.
Education
BBA - Marketing
Prairie View A&M University
Prairie View, TX05.2025
Skills
- Digital marketing
- Event coordination
- Event management
- Project management
- Client management
- Stakeholder engagement
- Vendor coordination
- Operations management
- Data analysis
- Process Improvement
- Database management
- Office software
- Collaboration tools
- Communication strategy
- Executive support
Certification
Introduction to Microsoft Excel Certificate
Timeline
Marketing & Operations Coordinator
Austin Area Urban League
09.2025 - 02.2026
Client Support Specialist (Intern)
Trellis
06.2025 - 08.2025
Marketing & Brokerage Intern
CBRE
09.2024 - 06.2025
Community Assistant (Resident Advisor) |
American Campus Communities At Prairie View
07.2022 - 07.2023
BBA - Marketing
Prairie View A&M University