Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mariah Roemhild

Philadelphia,PA

Summary

Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual. Work collaboratively with team members and provide excellent customer service. Dedicated, focused on completing work quickly to consistently exceed targets. Reliable, accustomed to taking on challenging tasks.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate Cashier

Journeys
Philadelphia, PA
11.2023 - Current
  • Demonstrate broad product knowledge and made personalized recommendations to meet customer needs
  • Answer questions regarding apparel department products as needed
  • Use POS system to complete sales and process customer transactions
  • Keep entrances, pathways and emergency exits free of clutter for guest safety
  • Greet customers and initiated conversations to assess needs and provide service
  • Uphold company merchandise presentation standards for products to drive sales
  • Check aisles regularly to find and correct problems such as spills and disorganized displays.

Receptionist

R&R Mechanical Services Inc.
Philadelphia, PA
11.2020 - Current
  • Receive guest complaints and reported to manager
  • Answer incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions
  • Acceptincoming mail and routed to appropriate staff
  • Greet guests promptly and consistently set professional tone with friendly assistance
  • Share information about office hours, procedures and requirements to resolve walk-up and telephone questions
  • Prioritize workload independently to reliably meet deadlines
  • Update and managed digital and physical office records
  • Anticipate guest issues and proactively took preventative action to minimize complaints.

Retail Sales Associate

Champion
Philadelphia, PA
01.2020 - 08.2020
  • Resolved customer issues using listening skills, professional attitude and problem-solving techniques
  • Evaluated customer needs and made appropriate product recommendations
  • Handled cash and credit transactions, issued correct change and processed online orders
  • Used POS system to complete sales and process customer transactions
  • Notified customers of pricing changes and special offers to boost sales
  • Set up promotional displays to highlight new products and special offers
  • Shelved and stocked products in appropriate locations
  • Notified supervisors of inventory shortages, damages and changes
  • Assisted customers with refunds and product returns
  • Helped maintain clean and orderly work environment.

Sales Associate

Wawa
Philadelphia
  • Supported cashiers and customers to locate products, confirm prices and replenish stock
  • Built repeat customer base through excellent service
  • Processed customer orders quickly to prevent long queues
  • Helped customers quickly navigate store and locate items
  • Educated and assisted customers in signing up for company-sponsored incentives and rewarded programs
  • Asked open-ended questions to identify customers' needs.

Education

Associate of Applied Science - Criminal Justice

Community College of Philadelphia
Philadelphia, PA
07-2023

High School Diploma -

Saint Basil Academy
Jenkintown, PA
06-2019

Criminal Justice

Chestnut Hill College
Philadelphia, PA

Skills

  • Answer telephone calls
  • Restock shelves
  • Greet visitors
  • Teamwork
  • Task prioritization
  • Customer service
  • Operate cash registers
  • Organization
  • Teamwork and leadership
  • Relationship building
  • POS system operations
  • Credit Card Processing
  • Building Customer Loyalty
  • Meeting Sales Goals
  • Goal-Driven
  • Friendly and Helpful
  • Service Contracts
  • Reliable and Responsible
  • Safety and Cleanliness Standards
  • Ability to Lift 40 Pounds
  • Honest and Dependable

Languages

English
Native/ Bilingual

Timeline

Retail Sales Associate Cashier

Journeys
11.2023 - Current

Receptionist

R&R Mechanical Services Inc.
11.2020 - Current

Retail Sales Associate

Champion
01.2020 - 08.2020

Sales Associate

Wawa

Associate of Applied Science - Criminal Justice

Community College of Philadelphia

High School Diploma -

Saint Basil Academy

Criminal Justice

Chestnut Hill College

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Mariah Roemhild