Jennifer Dickson
Rowlett,TX
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Front Desk Sales Associate
Depil Brazil Waxing Studio
06.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Dairy Manager
Tom Thumb Food Stores
11.2021 - 06.2023
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Answered questions from customers and discussed new products placed in dairy cases.
- Delegated tasks and gave direction to team of 2 employees within dairy department.
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
- Maintained inventory count, tracked usage, and documented variances.
Front Office Supervisor
Home 2 Suites By Hilton
09.2017 - 01.2020
- Provided exceptional service and assistance to guests upon check-in.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Increased customer service ratings through personable service.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Coordinated with waitstaff to regularly clean buffet areas and refill hot and cold items quickly.
- Collected room deposits, fees, and payments.
Education
GED -
Rowlett Plubic Libary
Rowlett, TXSkills
- Computer Proficiency and Microsoft Office
- Answer Telephone Calls
- Stockroom Upkeep
- Retail Store Operations
- Merchandising and Display
- Maintaining Clean Work Areas
- Clerical Support
- Guest Relations
- Office Supplies and Inventory
- Organization Skills
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Timeline
Front Desk Sales Associate
Depil Brazil Waxing Studio
06.2023 - Current
Dairy Manager
Tom Thumb Food Stores
11.2021 - 06.2023
Front Office Supervisor
Home 2 Suites By Hilton
09.2017 - 01.2020
GED -
Rowlett Plubic Libary
Similar Profiles
Akarshak BehalAkarshak Behal
Business Manager at Brooklyn Waxing StudioBusiness Manager at Brooklyn Waxing Studio
Hannah SwinkHannah Swink
Waxing Specialist at Serenity Waxing StudioWaxing Specialist at Serenity Waxing Studio
Andrea HernandezAndrea Hernandez
Esthetician at ADANA Waxing StudioEsthetician at ADANA Waxing Studio