Olivia Carter
Hamden,United States
Summary
•Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
•Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
•Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
•Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
•Approached each day and unique challenges with enthusiasm, patience and humor.
Overview
6
6
years of professional experience
Work History
Sales Associate
Express Factory Outlet
Clinton, CT
12.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Receptionist
Comprehensive Pain And Headache Center
Derby, CT
01.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Receptionist
Pine Orchard Country Club
Branford, CT
05.2022 - 06.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed reservations and events, also took to go orders.
- Answered central telephone system and directed calls accordingly.
- Seasonal job.
Camp Counselor
Great Oak Middle School
Oxford, CT
07.2018 - 07.2022
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Summer seasonal job.
Education
Master of Science - Early Childhood Special Education
Southern Connecticut State University
New Haven, CT12.2024
High School Diploma -
Woodland Regional High School
Beacon Falls, CT06.2020
Skills
- Business Operations Understanding
- Sorting and Labeling
- Travel Planning
- Customer and Client Relations
- Time Management
- Telephone Skills
- Verbal and Written Communication
- Organization Skills
- Microsoft Office
- Spreadsheet Tracking
- Reminder Calls
- Appointment Booking
- Answer Telephone Calls
- Greeting and Seating Clients
Accomplishments
- Earned high honors awards all throughout my junior and senior year of high school.
- Remain a GPA of a 3.0 or better.
- I was recognized on the deans list for my academic excellence.
Timeline
Sales Associate
Express Factory Outlet
12.2023 - Current
Receptionist
Pine Orchard Country Club
05.2022 - 06.2023
Receptionist
Comprehensive Pain And Headache Center
01.2021 - Current
Camp Counselor
Great Oak Middle School
07.2018 - 07.2022
Master of Science - Early Childhood Special Education
Southern Connecticut State University
High School Diploma -
Woodland Regional High School