Detail-oriented Asset Protection Investigator with a proven track record in crime prevention and video monitoring. Skilled in conducting investigations and collaborating with law enforcement to enhance safety and security.
Overview
10
10
years of professional experience
Work History
Asset Protection Investigator
Walmart
Cheyenne, WY
07.2024 - Current
Conducted thorough investigations of theft incidents to gather evidence and identify suspects.
Collaborated with law enforcement to support criminal cases and apprehend offenders.
Assisted in training staff on loss prevention strategies and safety protocols.
Analyzed inventory discrepancies to determine root causes of shrinkage issues.
Mitigated theft risks by implementing strategies that prevented losses totaling $11,960.43, covering 77% of potential losses.
Customer Service Associate
Walmart
Cheyenne, WY
09.2021 - 07.2024
Processed transactions accurately, maintaining cash register integrity and compliance.
Trained new associates on company policies and service standards for consistency.
Handled escalated customer issues, providing effective solutions and maintaining professionalism.
Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Dental Assistant
Dr. Kirk Colbert DDS
Cheyenne, WY
06.2016 - 09.2021
Assisted in patient examinations, ensuring comfort and adherence to safety protocols.
Prepared examination rooms with necessary instruments and materials for efficient workflows.
Educated patients on oral hygiene practices and post-treatment care instructions.
Managed inventory of dental supplies, optimizing stock levels to reduce waste.