Summary
Overview
Work History
Education
Skills
Timeline
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Mariah Roney

Cheyenne,WY

Summary

Detail-oriented Asset Protection Investigator with a proven track record in crime prevention and video monitoring. Skilled in conducting investigations and collaborating with law enforcement to enhance safety and security.

Overview

10
10
years of professional experience

Work History

Asset Protection Investigator

Walmart
Cheyenne, WY
07.2024 - Current
  • Conducted thorough investigations of theft incidents to gather evidence and identify suspects.
  • Collaborated with law enforcement to support criminal cases and apprehend offenders.
  • Assisted in training staff on loss prevention strategies and safety protocols.
  • Analyzed inventory discrepancies to determine root causes of shrinkage issues.
  • Mitigated theft risks by implementing strategies that prevented losses totaling $11,960.43, covering 77% of potential losses.

Customer Service Associate

Walmart
Cheyenne, WY
09.2021 - 07.2024
  • Processed transactions accurately, maintaining cash register integrity and compliance.
  • Trained new associates on company policies and service standards for consistency.
  • Handled escalated customer issues, providing effective solutions and maintaining professionalism.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.

Dental Assistant

Dr. Kirk Colbert DDS
Cheyenne, WY
06.2016 - 09.2021
  • Assisted in patient examinations, ensuring comfort and adherence to safety protocols.
  • Prepared examination rooms with necessary instruments and materials for efficient workflows.
  • Educated patients on oral hygiene practices and post-treatment care instructions.
  • Managed inventory of dental supplies, optimizing stock levels to reduce waste.

Education

High School Diploma -

Cheyenne Central High School
Cheyenne, WY
06-2020

Skills

  • Video monitoring
  • Crime prevention
  • CCTV systems
  • Reliability
  • Interpersonal skills
  • Internal investigations
  • Organizational skills
  • Conflict resolution

Timeline

Asset Protection Investigator

Walmart
07.2024 - Current

Customer Service Associate

Walmart
09.2021 - 07.2024

Dental Assistant

Dr. Kirk Colbert DDS
06.2016 - 09.2021

High School Diploma -

Cheyenne Central High School