Results-driven delivery professional with a positive attitude and a valid driver's license, recognized for enhancing customer satisfaction at Instacart. Proven ability to streamline operations and mentor team members, demonstrating strong teamwork and attention to detail. Committed to maintaining high standards of service and operational efficiency.
Work History
Delivery Driver
1 Year 10 Months
Instacart/doordash/Uber | 10.2024 - Current
Communicated effectively with customers regarding delivery schedules and any potential delays.
Assisted in training new drivers on best practices and company procedures.
Enhanced customer satisfaction through reliable service and prompt responsiveness to inquiries.
Collaborated with warehouse staff to streamline loading processes for improved efficiency.
Detailing/janitorial Teamlead
8 Months
Dennis Dillon RV | 09.2023 - 05.2024
Led team in delivering exceptional customer service and resolving issues efficiently.
Coordinated workflow among departments to enhance communication and improve operational efficiency.
Mentored junior staff, fostering skill development and promoting a collaborative work environment.
Implemented process improvements, reducing turnaround times and increasing overall productivity.
Forklift Operator
2 Years 9 Months
Mountain View Packaging | 07.2021 - 04.2024
Operated forklifts to transport materials efficiently within warehouse environment.
Conducted pre-shift inspections to ensure equipment safety and functionality.
Loaded and unloaded shipments while adhering to safety protocols and guidelines.
Maintained accurate inventory records using warehouse management systems.
Cashier
5 Months
Albertsons | 05.2021 - 10.2021
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer and balanced daily financial reports.
Assisted customers with inquiries and ensured a positive shopping experience.
Conducted product scanning and pricing verification to minimize discrepancies.
Delivery Driver
8 Months
Factory Motor Parts Company | 07.2020 - 03.2021
Operated delivery vehicles in compliance with safety regulations and company policies.
Managed efficient route planning to ensure timely deliveries to customers.
Verified delivery accuracy through detailed inspection of orders prior to dispatch.
Maintained vehicle cleanliness and routine inspections to uphold operational standards.