Mariah Sensenig
New Holland,PA
Summary
Dynamic sales professional with a proven track record at Cintas, excelling in business development and customer service. Skilled in territory management and problem-solving, I successfully expanded client bases and increased retention rates through strategic relationship building and effective communication. Committed to delivering tailored solutions that meet diverse client needs.
Overview
5
5
years of professional experience
Work History
Sales Service Representative
Cintas
Reading, PA
10.2024 - Current
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Employed consultative techniques, using probing questions to overcome objections and close sales.
- Researched client requests to create best possible solutions for diverse needs.
- Stocked and merchandised products at route locations, keeping every vendor well-supplied with enough product to meet forecasted sales level.
Uniform Sales Representative
Cintas
Lancaster, PA
01.2023 - 10.2024
- Expanded client base through cold calling, networking, and referrals from satisfied customers.
- Provided constructive feedback to management regarding product improvements based on customer needs and preferences.
- Negotiated contracts with clients to secure profitable deals while meeting their specific requirements.
- Established long-term relationships with clients through consistent communication and timely followups.
- Analyzed competitor offerings to identify areas where our products stood out or could be improved upon further differentiating us from other companies in the market space.
- Resolved customer issues promptly, ensuring a positive experience and maintaining high retention rates.
Outside Sales Representative
Lancaster Farming Newspaper
Ephrata, PA
03.2022 - 01.2023
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Landscape Technician
Baxter Landscaping
Downingtown, PA
07.2021 - 03.2022
- Managed inventory of tools, equipment, and supplies effectively to ensure availability and minimize downtime on job sites.
- Performed regular maintenance tasks, such as mowing, edging, trimming, and pruning to enhance property aesthetics.
- Coordinated effectively with fellow technicians on projects from conception through completion for seamless workflow execution.
Account Representative
State Farm
Paoli, PA
11.2020 - 07.2021
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Contacted customers to assess satisfaction and current needs.
- Assisted clients in navigating complex financial and legal processes to reduce risks.
- Implemented strategies for upselling and cross-selling products, resulting in increased revenue from existing customers.
Education
High School Diploma -
Pequea Valley High School
Kinzers, PASkills
- Goal oriented
- Paperwork processing
- Leads prospecting
- Process improvements
- Territory management
- Business development
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
Timeline
Sales Service Representative
Cintas
10.2024 - Current
Uniform Sales Representative
Cintas
01.2023 - 10.2024
Outside Sales Representative
Lancaster Farming Newspaper
03.2022 - 01.2023
Landscape Technician
Baxter Landscaping
07.2021 - 03.2022
Account Representative
State Farm
11.2020 - 07.2021
High School Diploma -
Pequea Valley High School