Mariah Sewell
Saint Louis,Missouri
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Office Manager's Assistant
Zykan Exteriors STL
2024.05 - Current
- Oversaw inventory systems to guarantee availability of essential supplies for daily operations.
- Enhanced customer satisfaction ratings by addressing client concerns promptly and professionally.
- Oversaw simultaneous task management while upholding strict deadlines and ensuring accuracy in all deliverables.
- Collaborated with insurance companies to ensure timely receipt and completion of paperwork.
- Oversaw collections and billing operations, ensuring timely receipt of deposits, progress payments, and final balances.
- Facilitated timely communication through phone calls and updates to homeowners.
- Ensured customers received a warm welcome and felt valued in all circumstances.
Lead Laboratory Technician
Precision Labs
2022.07 - 2024.06
- Established quality control standards for all laboratory processes.
- Performed laboratory tests and experiments according to established protocols.
- Maintained accurate records of test results and data analysis.
- Carried out routine maintenance on laboratory equipment, including calibration checks.
- Ensured compliance with safety regulations in the laboratory environment.
- Participated in regular team meetings to discuss progress on projects or tasks.
- Controlled inventory levels of lab supplies and reagents.
- Managed hazardous waste disposal according to applicable laws and regulations.
- Collected, labeled and stored lab samples according to laboratory specifications.
Phlebotomist
Quest Diagnostics
2021.05 - 2022.06
- Adhered to HIPAA guidelines regarding patient privacy.
- Assisted in the training of new phlebotomists.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Provided excellent customer service while interacting with patients.
- Documented patient information into electronic medical records system.
- Prepared specimens for transport to external laboratories.
- Performed venipuncture and other blood collection procedures according to established standards.
- Verified patient information prior to specimen collection.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Maintained a clean, safe, and organized work environment.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Lab Associate
Mercy Hospital St. Louis
2020.01 - 2021.06
- Participated in weekly meetings with other lab associates to discuss progress on current projects.
- Trained new employees on proper use of laboratory equipment and safety protocols.
- Ensured that all safety protocols were followed while working in the lab environment.
- Performed general laboratory maintenance and upkeep, including ordering of lab supplies and materials.
- Obtained, labeled and transported variety of samples and blood specimens.
Education
Associate of Science -
Saint Louis Community College
St Louis, MOSkills
Customer service
Organizational skills
Customer relations
Clear oral/written communication
Billing
Computer skills
Scheduling and calendar management
Relationship building
Scheduling
Supply management
Meeting planning
Education and Training
true,other
Timeline
Office Manager's Assistant
Zykan Exteriors STL
2024.05 - Current
Lead Laboratory Technician
Precision Labs
2022.07 - 2024.06
Phlebotomist
Quest Diagnostics
2021.05 - 2022.06
Lab Associate
Mercy Hospital St. Louis
2020.01 - 2021.06
Associate of Science -
Saint Louis Community College