MARIAH SIAS
McKinney,TX
Summary
Results-driven healthcare operations with over 10 years of progressive experience in Oncology Financial Operations and Patient Access Services, I bring a unique blend of operational leadership and a deep commitment to organizational success. I have graduated magna cum laude with my Bachelor of Science in Psychology and a minor in Human Resources Management. With the completion of my degree, I am fully prepared to transition seamlessly into HR and organizational development roles that focus on people, processes, and impact.
Overview
14
14
years of professional experience
Work History
Outpatient Operations Integration Specialist
Children's Health
Dallas, Texas
05.2025 - Current
- Spearhead integration and onboarding initiatives for outpatient departments to align operations with enterprise standards.
- Collaborate with clinical, administrative, and IT teams to streamline workflows and drive operational readiness.
- Analyze process gaps and develop implementation strategies for onboarding new clinics and providers.
- Support strategic projects aimed at enhancing patient access, improving scheduling processes, and increasing clinic efficiency.
BMT Admin - Transplant Financial Specialist
Houston Methodist Hospital
Houston, Texas
05.2023 - 05.2025
- Provided customized financial counseling and support to transplant patients, ensuring compliance with HIPAA standards.
- Developed strategic payment plans and educated patients on financial clearance processes.
- Identified and addressed financial barriers through data analysis and insurance optimization.
Training and Development Specialist
Millennium Physician Group
Houston, Texas
04.2022 - 05.2023
- Coordinated project tasks, ensuring adherence to engineering standards and regulations.
- Conducted comprehensive project analyses, identifying and rectifying discrepancies in engineering designs.
Oncology Financial Liaison
Houston Methodist Hospital
Houston, Texas
11.2019 - 04.2022
- Served as a project lead for new program development in oncology financial services.
- Secured copay assistance and foundation funding for oncology, hematology, and rheumatology patients.
- Delivered insurance optimization strategies that reduced patient financial burden.
Patient Access Supervisor
Houston Methodist Hospital
Houston, Texas
11.2016 - 11.2019
- Supervised a team of 8 access representatives, overseeing registration, verification, and revenue cycle workflows.
- Implemented billing best practices, resulting in a measurable reduction in accounts receivable delays.
- Updated department policies and conducted audits to ensure compliance and operational integrity.
Senior Patient Affairs Specialist
Baylor College Of Medicine
Houston, TX
09.2015 - 11.2016
- Managed oncology service workflows while leading performance improvement initiatives.
- Oversaw claim submissions, payment processing, and denials management in revenue cycle operations.
Patient Financial Counselor
Our Lady Of Lourdes
Lafayette, LA
01.2013 - 09.2015
- Guided patients through financial counseling and secured approvals for chemotherapy and infusion treatments.
- Coordinated authorizations and ensured insurance compliance for outpatient services.
Patient Access Representative
Lafayette General Hospital
Lafayette, LA
07.2011 - 12.2012
- Registered patients and verified insurance eligibility for outpatient and emergency visits.
- Facilitated access to financial aid programs and contributed to reduction of receivables.
Education
Bachelor of Science - Psychology, Minor Human Resource Management
University of Houston - Downtown
Houston, TX05.2025
Skills
- Healthcare Operations & Compliance (HIPAA, CMS)
- Employee training
- Project management
- Effective communication
- Outpatient Clinic Integration & Optimization
- Revenue Cycle & Financial Counseling
- Employee Onboarding & Training
- Strategic Planning & Project Management
- Data Analysis & Performance Metrics
- Team Leadership & Talent Development
- Microsoft Office Suite
- Epic
Professional Statement
Passionate about driving operational excellence and employee well-being within healthcare environments. Committed to leveraging my healthcare operations background and HR training to support inclusive, efficient, and high-performing workplaces.
Timeline
Outpatient Operations Integration Specialist
Children's Health
05.2025 - Current
BMT Admin - Transplant Financial Specialist
Houston Methodist Hospital
05.2023 - 05.2025
Training and Development Specialist
Millennium Physician Group
04.2022 - 05.2023
Oncology Financial Liaison
Houston Methodist Hospital
11.2019 - 04.2022
Patient Access Supervisor
Houston Methodist Hospital
11.2016 - 11.2019
Senior Patient Affairs Specialist
Baylor College Of Medicine
09.2015 - 11.2016
Patient Financial Counselor
Our Lady Of Lourdes
01.2013 - 09.2015
Patient Access Representative
Lafayette General Hospital
07.2011 - 12.2012
Bachelor of Science - Psychology, Minor Human Resource Management
University of Houston - Downtown