Mariah St.Clair
Springfield,MO
Summary
Entry-level Dental Assistant trainee currently completing an accelerated dental assisting program. Trained in dental assisting procedures and clinical workflows within a dental office setting, without live patient interaction. Strong foundation in infection control, dental radiography principles, and treatment room preparation. Background in high-volume customer service and emergency response supports reliability, accuracy, and effective teamwork in fast-paced dental environments.
Overview
1
1
year of professional experience
Work History
Customer Contact Center Specialist I
Simmons Bank
Springfield , MO
11.2025 - Current
- Manage 50+ inbound calls daily, ensuring accurate documentation and compliance with privacy standards
- Assist customers with account inquiries, transfers, stop payments, address updates, and issue resolution
- Complete operational reports and documentation while adhering to company policies
- Demonstrate reliability, multitasking ability, and attention to detail in a fast-paced environment
2nd Shift Dispatcher/Alarm Operator
Federal Protection Inc
Springfield , MO
10.2024 - 11.2025
- Monitored security and life-safety alarm systems and coordinated emergency responses
- Maintained accurate logs and reports of dispatch activities
- Performed effectively under pressure while following strict procedures
- Oversaw high-volume emergency and non-emergency calls while ensuring 100% accurate data entry to facilitate timely incident response
Education
Some College (No Degree) - Dental Assisting
Apex Dental Education
Springfield, MOSkills
- Chairside Assisting Techniques (Training Only)
- Dental Radiography Fundamentals (Radiation Safety & X-Ray Production)
- Coronal Polishing (Training Only)
- Impressions & Model Pour-Ups (Training Only)
- Treatment Room Setup & Breakdown
Suction & Moisture Control - Infection Control & OSHA Standards
- Instrument Handling & Sterilization Procedures
- Electronic Documentation & Data Entry
- Time Management & Team Collaboration
- Detail-oriented and procedure-driven
- Comfortable learning hands-on in clinical settings
- Strong work ethic and punctuality
- Adaptable and receptive to feedback
Timeline
Customer Contact Center Specialist I
Simmons Bank
11.2025 - Current
2nd Shift Dispatcher/Alarm Operator
Federal Protection Inc
10.2024 - 11.2025
Some College (No Degree) - Dental Assisting
Apex Dental Education