Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.
Enhanced communication with residents'' families through regular updates and open lines of communication.
Residential Assistant
Youth Consultation Services
Somerdale, New Jersey
11.2021 - 02.2025
Provide comprehensive support and care to at-risk youth in a residential setting, ensuring a safe and nurturing environment that promotes their emotional, social, and educational development.
Behavior Support Staff
Partners in Learning
Clementon, New Jersey
06.2024 - 10.2024
1:1 offers ongoing guidance to promote a positive and effective learning environment for children with diverse behavioral needs.
Direct Support Professional
Allies Inc
Hamilton, New Jersey
11.2019 - 07.2021
Ensure that the residential program meets all standards and criteria established by the agency and other applicable regulatory bodies.
Ensure that all staff are aware of, understand, and adhere to all policies and regulations.
Produce required documentation and reports completely, accurately, and on time.
Communicate professionally and effectively with individuals served, families, caregivers, and staff.
Be on-call 24/7/365 to provide support for emergency situations.
Direct Support Professional
Occupational Training Center
Burlington, New Jersey
01.2019 - 11.2019
Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
Check patients' pulse, temperature, and respiration.
Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.
Direct patients in simple prescribed exercises or in the use of braces or artificial limbs.
Care for children who are disabled or who have sick or disabled parents.
Direct Support Professional
Bancroft
Haddonfield, New Jersey
02.2017 - 02.2019
Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.
Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.
Direct Support Professional
New Jersey Mentor
Mount Laurel, New Jersey
04.2016 - 02.2017
Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.
Check patients' pulse, temperature, and respiration.
Customer Service Supervisor
Walmart
Cinnaminson, New Jersey
07.2015 - 12.2015
Prepare employee work schedules.
Issue and cash money orders.
Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disburse funds according to federal regulations.
Cashier
Walmart
Cherry Hill, New Jersey
02.2013 - 03.2015
Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.