Mariah Towner
Hubbard,OR
Summary
I am a a stay at home mom with two kids currently in OpenEd Oregon. I have loved working with the school and would be proud to be able to bring my personal skills from my previous work to join your team as a processing specialist. I am a quick learner and detail oriented, with a desire to be part of what makes Open Ed so wonderful.
Overview
2
2
years of professional experience
Work History
Client Services Coordinator
Senior Helpers of Salem
2018.02 - 2019.04
- Coordinated schedules for 150 clients and 142 caregivers, matching clients and caregivers based on shared interests to enhance service satisfaction
- Conducted assessments of potential clients and reassessments of existing clients to identify changing care needs and performed service visits to ensure adequacy of care provided
- Maintained a caseload of 15 VA clients, updated their VA authorizations and checked that the client was not exceeding the maximum weekly hours
- Provided coaching to caregivers that were not in compliance with Senior Helpers guidelines
- Oversaw company spreadsheet to ensure proper filing of documents and compliance of reassessments and service visits with state regulations
- Used a multi-lined phone to answer incoming calls and transferred them based on the information that was given while assisting with the management of the front desk
Caregiver
A Loving Touch in Senior Care
2017.05 - 2018.02
- Administered prescribed medications and prepared nutritious meals to enhance clients' health and well-being in a home setting.
- Provided compassionate companionship and emotional support to individuals and families, improving quality of life during end-of-life care.
- Assisted clients with daily living activities, including personal hygiene and mobility, fostering independence and encouraging exercise.
Leasing Consultant
CTL Management
2017.02 - 2017.05
- Processed applications, lease renewals, notice to vacates, and lease breaks to facilitate tenant transitions
- Managed high call volume and provided exceptional customer service to walk-in clients
Education
B.S. - Gerontology, Human Biology Minor
Western Oregon University
Monmouth, OR2016-12
Skills
- Data Entry and Management
- Organizational management
- Time Management
- Attention to detail
- Adaptability
- Quick Learner
Related Experience
- NorthWest Senior and Disability Services, Practicum Student, 2016-07, 2016-08, Completed 120-hour gerontology practicum, Navigated Oregon Access to obtain relevant information on clients regarding Adult Protective Services investigations, Reviewed client referrals to risk intervention and determine eligibility, Manipulated multiple programs at once to create a spreadsheet that reflects trends of the risk prevention program
- Multnomah County Aging Disability and Veteran Services, Practicum Student, 2016-03, 2016-06, Completed 60-hour gerontology practicum, Assisted with facilitating community listening sessions to gather information in order to develop updated area plan, Distributed surveys at Grandparents Raising Grandchildren retreat to obtain feedback on workshops provided, Set up Foster Grandparent award banquet and managed registration table
Timeline
Client Services Coordinator
Senior Helpers of Salem
2018.02 - 2019.04
Caregiver
A Loving Touch in Senior Care
2017.05 - 2018.02
Leasing Consultant
CTL Management
2017.02 - 2017.05
B.S. - Gerontology, Human Biology Minor
Western Oregon University