Mariah Wickham
Davis,CA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Staying current on menu items and consistently offering targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
10
10
years of professional experience
Work History
Server/ Bartender
Mamma Eatery
Davis
04.2023 - 06.2025
- Worked with POS system to place orders and manage bills.
- Maintained clean and organized dining areas to uphold restaurant standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked guests' identification before serving alcoholic beverages.
- Learned full bar
- Followed drink recipes
- Management bar skills
- Very fast paced because often only 1 was scheduled
Server
Osteria Fasulo
Davis, CA
06.2020 - 10.2022
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset own tables.
- Ran own food.
- Wine Service.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Checked identification for minimum age for sale of alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Formed warm relationships with regular customers.
Cashier
Cafe Bernardo
Davis, CA
02.2018 - 05.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Host/ Food Runner
Village Pizza And Grill
Davis, CA
09.2017 - 04.2018
- Monitored seating area.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Arranged food tickets, food prep, and ran food to servers tables.
- Assisted preparation of food plates, overseeing quality and appearance.
- Assisted wait staff with timely food delivery and guest requests.
Server
Caffe Italia
Davis, CA
03.2015 - 08.2017
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
Bartender
Froggys
Davis, CA
08.2023 - Current
- Expo food
- Mastered entire menu.
- Developed warm relationships with regulars
- Craft cocktail knowledge
- Very very team work oriented because it’s so small
- Performed side work consistently during shifts.
- Pos knowledge
- Fast paced
- Achieved full bar status.
- Replaced empty kegs with full ones.
- Developed comprehensive knowledge of beer styles and flavor profiles.
Skills
- Warm and Friendly
- PPE Guideline Compliance
- Food and Beverage Service
- Menu Memorization and Presentation
- Team Player
- Specials Promotion and Upselling
- High-Volume Dining
- Transactions and Cash Handling
- Special Requests and Substitutions
Timeline
Bartender
Froggys
08.2023 - Current
Server/ Bartender
Mamma Eatery
04.2023 - 06.2025
Server
Osteria Fasulo
06.2020 - 10.2022
Cashier
Cafe Bernardo
02.2018 - 05.2020
Host/ Food Runner
Village Pizza And Grill
09.2017 - 04.2018
Server
Caffe Italia
03.2015 - 08.2017