Mariah Williams-Roberts
Dallas
Summary
Senior operations and program execution leader with extensive experience in product delivery and organizational scale. Known for stabilizing execution, shipping real products, and building systems that replace founder-dependent operations with clarity and accountability.
Overview
8
8
years of professional experience
Work History
Chief of Staff (Fractional)
Home Access America
01.2026 - Current
- Serve as fractional Chief of Staff supporting strategic 2026 planning and national scale readiness
- Partner with founder to translate vision into executable plans, timelines, and operating priorities
- Manage contractors and external contributors, establishing clear scope, accountability, and documentation
- Build foundational documentation and operating structure to support growth beyond a solo-founder model
- Guide the transition from a single-project operation to a repeatable, nationally scalable organization
Chief of Staff (Fractional)
Black Chamber of Arizona
11.2025 - Current
- Serve as the central day-to-day operational and strategic partner to the CEO, overseeing execution across marketing, digital media, paid advertising, membership operations, programs, and internships
- Manage and coordinate cross-functional staff and contractors, setting priorities, sequencing work, and establishing accountability
- Own execution of the annual program and event calendar from planning through delivery
- Lead the transition from founder-dependent execution to a managed operating structure with clearer ownership and decision authority
- Establish reporting rhythms, documentation standards, and operational visibility to reduce leadership bottlenecks
- Act as the primary escalation point for operational and strategic execution issues
Program & Operations Lead (Fractional)
Millionaire Mastermind Academy (MMA)
07.2025 - Current
- Direct the nationwide 2026 operating plan, designing city-level execution models that scale without recreating systems
- Manage external contributors, including a fundraising contractor, aligning scope, priorities, and execution timelines
- Coordinate cross-functional execution across leadership, partners, contractors, and local stakeholders
Founder & Principal, Operations Product Portfolio
32 Parallels
10.2024 - Current
- Build and sell software products for small business owners, freelancers, and contractors who need structure for both internal operations and client-facing work
- Identify recurring execution and organization breakdowns in solo and small teams, then design and ship products to address them in a practical, self-serve way
- Own product direction end-to-end, from problem discovery and design through launch, iteration, and customer adoption
Product & Delivery Leadership
Scale to Win
02.2023 - 10.2024
- Owned end-to-end product and delivery execution across multiple concurrent workstreams spanning engineering, design, sales, and client success
- Served as the central alignment point between leadership, technical teams, and go-to-market functions, translating priorities into executable work
- Led major platform upgrades and releases from planning through launch, balancing speed, scope, and quality
- Partnered closely with leadership to surface sequencing decisions, tradeoffs, and delivery risks early
Delivery Leadership Consultant
Slalom Consulting
06.2021 - 02.2023
- Led execution for high-complexity programs involving multiple vendors, offshore teams, and distributed stakeholders
- Acted as the primary coordination point between client leadership, product owners, architects, and delivery teams
- Translated business objectives into executable delivery plans, milestones, and dependency maps
- Managed delivery risk, timelines, and cross-team coordination in high-visibility environments
- Supported teams through operating model transitions, helping stabilize execution during periods of change
Chief of Staff → Production Manager, The Appeal Live
The Appeal Media
03.2019 - 06.2021
- Supported newsroom leadership with operational coordination, prioritization, and execution
- Acted as a central point of alignment between editorial, partnerships, and operations
- Owned execution for The Appeal Live, leading production workflows and supporting a relaunch into repeatable delivery
Independent Program & Operations Consultant
MWR Consulting
03.2018 - 12.2022
- Embedded with nonprofit leadership teams to own execution across programs, events, partnerships, and internal operations, often serving as the primary coordination point
- Managed day-to-day execution across internal staff, contractors, and external vendors, ensuring work progressed without executive bottlenecks
- Supported organizational launches and time-sensitive initiatives that required rapid coordination across people, partners, and deliverables
Education
Master of Arts - Business & Corporate Communications
Georgetown University
Washington, DC12-2021
Bachelor of Science - Policy, Planning, and Development
University of Southern California
Los Angeles, CA05-2018
Timeline
Chief of Staff (Fractional)
Home Access America
01.2026 - Current
Chief of Staff (Fractional)
Black Chamber of Arizona
11.2025 - Current
Program & Operations Lead (Fractional)
Millionaire Mastermind Academy (MMA)
07.2025 - Current
Founder & Principal, Operations Product Portfolio
32 Parallels
10.2024 - Current
Product & Delivery Leadership
Scale to Win
02.2023 - 10.2024
Delivery Leadership Consultant
Slalom Consulting
06.2021 - 02.2023
Chief of Staff → Production Manager, The Appeal Live
The Appeal Media
03.2019 - 06.2021
Independent Program & Operations Consultant
MWR Consulting
03.2018 - 12.2022
Master of Arts - Business & Corporate Communications
Georgetown University
Bachelor of Science - Policy, Planning, and Development
University of Southern California