Mariah Wilson
Yelm,WA
Summary
Dynamic professional with extensive experience in systems operation, specializing in the management and optimization of complex systems. Recognized for a strong commitment to team collaboration and delivering measurable results while adapting seamlessly to evolving needs. Proficient in troubleshooting, system maintenance, and ensuring network reliability, with a proactive approach to resolving technical challenges and enhancing operational efficiency. Customer-focused candidate skilled in front desk operations, adept at handling inquiries and fostering a welcoming environment, complemented by excellent communication and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
14G, Air Defense Battle Management System Operator
U.S. Army Active Duty
10.2024 - 06.2026
- Operated and maintained complex systems to ensure mission readiness and operational efficiency.
- Monitored system performance, identifying issues and implementing corrective actions promptly.
- Troubleshot system stoppages and determined best course of action to maintain system up-time.
- Trained junior operators on standard operating procedures and emergency protocols effectively.
Desk Attendant
Travelodge by Wyndham
Coffeyville, Kansas
04.2021 - 09.2024
- Answering phones, directing calls, and taking messages
- Checking in customers using computer programs and equipment and provide guests with directions to their room
- Informing guests of all on-site amenities and activities outside of the facility
- Handling and resolving complaints
- Formally Restful Inn
- Coffeyville, Kansas
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Trained and mentored new desk attendants on customer service protocols and hotel systems.
Lifeguard
Coffeyville Aquatic Center
Coffeyville, Kansas
05.2022 - 09.2022
- Supervised swimming activities at the facility to ensure and inforce that policies, guidelines, and safety procedures are followed
- Administered first aid in the event of an injury, rescued swimmers in distress, administer CPR in the event of emergency
- Practiced saving procedures in the event of a drowning
Carhop
Sonic Drive-Inn
Coffeyville, Kansas
03.2021 - 05.2022
- Greeted upwards to 400 customers daily
- Handled complaints and resolve them fast and efficiently
- Directed and took charge of employees’ performance dutiesBasic accounting tasks
Education
High School -
Field Kindley High School
Coffeyville, Kansas05-2023
Skills
- System monitoring
- Multitasking proficiency
- Building relationships
- Guest relations
- Effective problem-solver
- Strong communicator
Timeline
14G, Air Defense Battle Management System Operator
U.S. Army Active Duty
10.2024 - 06.2026
Lifeguard
Coffeyville Aquatic Center
05.2022 - 09.2022
Desk Attendant
Travelodge by Wyndham
04.2021 - 09.2024
Carhop
Sonic Drive-Inn
03.2021 - 05.2022
High School -
Field Kindley High School