Mariah A. Bennett
Davis,CA
Summary
Friendly and Optimistic student with strong work ethic. Accustomed to providing world class service and guest satisfaction. Ability to manage multiple responsibilities with accuracy, speed and professionalism.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Aetna Inc.
07.2024 - Current
- Assisted Medicare members by providing exceptional care and first call resolution.
- Implemented various computer systems and applications to better assist members.
- Participated in training to expand knowledge of healthcare policies, procedures and services.
- Maintained confidentiality and compliance with healthcare regulations.
Beauty Advisor
Sally Beauty Supply LLC
12.2023 - 02.2024
- Promoted a positive shopping experience by greeting guests and provided assistance as needed.
- Managed efficient cash register operations.
- Stocked inventory onto sales floor and wrote reports on faulty products.
- Informed guests about rewards credit card, new products, sales and promotions.
- Developed comprehensive knowledge of various beauty brands.
Checker
Nugget Markets Inc.
10.2015 - 12.2021
- Provided assistance by scanning and bagging guests grocery items.
- Processed transactions, returns and refunds.
- Ensured a balanced cash drawer and vigilantly checked for fraudulent bills and checks.
- Resolved guest complaints.
- Maintained organization and cleanliness at checkout and throughout the store.
Courtesy Clerk
Nugget Markets Inc.
07.2015 - 10.2015
- Bagged groceries with proper bagging techniques and upon guest requests.
- Carried out groceries to guests cars.
- Assisted with price checks and product location inquiries.
- Returned unwanted items and restocked shelves.
- Promoted a safe and clean shopping environment by doing hourly sweeps,restrooms checks and responding to spills.
Campaign Intern
John Garamendi Campaign
09.2014 - 12.2014
- Coordinated and attend events, rallies and fundraisers.
- Managed incoming/outgoing calls, emails and inquiries.
- Updated contact lists, tracked supporters and planned calendar events.
- Created customized marketing materials to promote government campaign.
- Engaged with supporters, potential supporters via online platforms.
Education
RDA - Dental Assistance
Sacramento City College
High School Diploma -
Da Vinci Charter Academy High School
07.2015
Skills
- Cash handling expertise
- Guest relations
- Attention to Detail
- Complex Problem-solving
- Written and verbal communication
- Computer Skills
Certification
Food handlers certificate
Timeline
Customer Service Representative
Aetna Inc.
07.2024 - Current
Beauty Advisor
Sally Beauty Supply LLC
12.2023 - 02.2024
Checker
Nugget Markets Inc.
10.2015 - 12.2021
Courtesy Clerk
Nugget Markets Inc.
07.2015 - 10.2015
Campaign Intern
John Garamendi Campaign
09.2014 - 12.2014
RDA - Dental Assistance
Sacramento City College
High School Diploma -
Da Vinci Charter Academy High School
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