Mariah A. Bennett
Davis,CA
Summary
Versatile individual driven to achieve exceptional service and promote a positive atmosphere.Adept at managing multiple responsibilities while maintaining accuracy and professionalism.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Aetna Inc.
07.2024 - Current
- Facilitated inbound calls, ensuring prompt and satisfactory resolutions for Medicare beneficiaries.
- Utilized various internal systems to assist members with billing, benefits,eligibility, and claim inquiries.
- Participated in training to expand knowledge of Medicare systems and policies.
- Maintained thorough documentation of member insurance policies and interactions, ensuring HIPAA compliance.
Beauty Advisor
Sally Beauty Supply LLC
12.2023 - 03.2024
- Promptly assisted guests inquiries, delivering personalized support to enhance their overall experience.
- Executed cash register operations, ensuring efficient and accurate processing of all transactions.
- Maintained a adequate stock levels of popular products while minimizing overstock risks.
- Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.
Checker
Nugget Markets Inc.
10.2015 - 12.2021
- Supported store operations by accurately handling cash register duties and processing transactions efficiently.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Promptly provided assistance to guest inquiries, returns, and exchanges.
- Developed positive relationships with guestss by ensuring consistently friendly and attentive service.
Courtesy Clerk
Nugget Markets Inc.
07.2015 - 10.2015
- Efficiently bag groceries for customers, ensuring items are packed safely and properly organized.
- Assisted cashiers by handling carry-outs, helping to transport groceries to vehicles and ensuring a seamless checkout experience.
- Promoted extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained a safe and clean shopping environment by doing hourly sweeps, removing trash and cleaning up spills.
Campaign Intern
John Garamendi Campaign
09.2014 - 12.2014
- Handled incoming and outgoing calls, emails, and inquiries.
- Maintained and updated contact lists, tracked supporter engagement, and scheduled events for optimal planning.
- Organized and participated in events, rallies, and fundraisers to drive campaign awareness and support.
- Collaborated with team members for effective event planning and execution.
Education
RDA - Dental Assistance
Sacramento City College
Sacramento, CAHigh School Diploma -
Da Vinci Charter Academy High School
Davis, CA07.2015
Skills
Verbal and Written Communication
Conflict Resolution
Adaptability
Time Management
Attention to Detail
Organizational Skills
Cash register and POS Operations
Computer Proficiency
Certification
Food handlers certificate
Timeline
Customer Service Representative
Aetna Inc.
07.2024 - Current
Beauty Advisor
Sally Beauty Supply LLC
12.2023 - 03.2024
Checker
Nugget Markets Inc.
10.2015 - 12.2021
Courtesy Clerk
Nugget Markets Inc.
07.2015 - 10.2015
Campaign Intern
John Garamendi Campaign
09.2014 - 12.2014
High School Diploma -
Da Vinci Charter Academy High School
RDA - Dental Assistance
Sacramento City College
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