Summary
Overview
Work History
Education
Skills
Timeline
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Maria Holanda Horna-Rodil

Miami,FL

Summary

Well-experience management, professional, with more than 30 years of experience in leading profitable organizations within competitive markets.

Committed to excellence, well-rounded background with demonstrated strengths in reducing turnover, minimizing shrinkage, and outperforming profits goals.

Effective communicator, leader and problem solver who builds teamwork and possesses the drive to surpass goals.

Proven ability to determine the best merchandising, product placement, and sales strategies that achieve optimal success.

Overview

30
30
years of professional experience

Work History

Flagship Store Manager

FedEx Office
Miami, Fl
05.2017 - 11.2022
  • Run and grow printing and shipping business.
  • Maintain operational excellence.
  • Lead, develop & coach team members to ensure they have the tools and information to perform their jobs.
  • Work with largest accounts, complex customers needs and serve as a consultant in sales.
  • Take ownership in all store controls including, Standard Operating Procedures, financials, safety, security, scheduling and system management through leadership & delegation.


Store Manager/DM

DSW
Miami, Florida
10.2008 - 05.2017
  • Reported directly to DM managed a 7.3M retail store.
  • Oversaw 5 Managers and 28 associates. Trained managers for the District.
  • Ensure corporate goals were met and exceeded, focusing on merchandising, visual presentation, customer service, staff development, and bottom line expense control.
  • Met with executives/district managers to discuss merchandise assortment, necessary marketing/advertisement, deficit in traffic from previous years and ways to maximize visual presentation in order to have positive results.
  • Delivered Results: Drove sales +3% vs.-6% by improving lifestyle merchandise, customer care, and staff training.
  • Recognized for lowering shrink results from previous and maintain it.
  • Number 1 in the company in Rewards Conversion.
  • Recognition from Regional Manager in CC about my strategies and in maintaining results, started to be a DM in training.

Store Manager

Victoria’s Secret
Miami, Florida
04.2002 - 10.2008
  • Reported directly to DM managed a 3.5M store, left it at 7M.
  • Oversaw 3 managers and 25 associates. Facilitated company strategies and employees to achieved company objective in the areas of customer service, profitability, training, and merchandising.
  • Delivered Results: Drove sales from 3.5M to 7M within 2 years. Reduce associate turnover by encouraging teamwork and a “we”, “us”, and “total store” mentality. Maintain low shrink results.

Store Manager

Bath & Body Works
Miami, Florida
06.1995 - 04.2002
  • Reported directly to DM managed a 1.5M store, left it at 3M.
  • Oversaw 2 managers and 18 associates.
  • Recruited, trained, motivated, and supervised assistants managers.
  • Monitored sales daily, floor activity, displayed merchandise, evaluated compliance logs, and assisted managers with associates issues.
  • Delivered Results: Number 1 in Region in Conversion.
  • Won SM in district for company and go to Ohio.
  • Drove an average of $45 conversion consistently.

Co-Manager

NY & Co
Miami, Florida
12.1992 - 06.1995

Education

Miami Dade College
Miami, FL

Skills

  • Strong team player with Leadership Ability Professional and detailed
  • Oriented Positive attitude Handle challenges and pressure Merchandise
  • Strategies Highly skilled in Operations, and HR Shrink Reduction/Loss
  • Control Skilled in conflict resolution Logical problem solver Detail-oriented

Timeline

Flagship Store Manager

FedEx Office
05.2017 - 11.2022

Store Manager/DM

DSW
10.2008 - 05.2017

Store Manager

Victoria’s Secret
04.2002 - 10.2008

Store Manager

Bath & Body Works
06.1995 - 04.2002

Co-Manager

NY & Co
12.1992 - 06.1995

Miami Dade College

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Maria Holanda Horna-Rodil