Maria Isabel FROMETA
Miami,FL
Summary
Professional with over 8 years of experience in sales, customer service, and document coordination within the travel and immigration industries. Skilled in managing complex administrative processes, preparing and verifying official documentation, and coordinating client operations with accuracy and efficiency. Adept at using Tramipro and USCIS systems to manage large volumes of data and meet strict deadlines. Known for strong organizational abilities, attention to detail, and effective communication
Overview
8
8
years of professional experience
Work History
Sales Representative
Tocororo Travel
04.2020 - 10.2025
- Sold customized travel packages, cruises, and vacation services to clients across Latin America and the U.S., achieving a 20% increase in annual sales.
- Assisted clients with immigration and travel documentation, including USCIS forms, parole applications, and travel permits, ensuring accuracy and compliance.
- Used Tramipro software and USCIS online systems to prepare, track, and manage applications efficiently.
- Maintained detailed digital records and improved process efficiency by introducing standardized checklists and data tracking.
Sales Representative
Dime Cuba Travel
04.2018 - 04.2020
- Promoted and sold international travel packages, cruises, and group tours, maintaining strong relationships with returning clients.
- Guided customers through visa and travel document preparation, reducing documentation errors by 30%.
- Managed client information and reservations using Tramipro, ensuring data accuracy and smooth processing.
- Executed sales strategies to achieve monthly revenue targets effectively.
Education
Bachelor of Science - Computer Engineering
Jose Antonio Echeverria CUJAE
Cuba, La Habana 07-1991
Skills
- Documentation Management
- Process Coordination
- Quote and Invoice Preparation
- Negotiation and Upselling Techniques
- Tramipro System (Data and Case Management)
- USCIS Online Applications and Form Processing
Languages
English
Limited Working
Timeline
Sales Representative
Tocororo Travel
04.2020 - 10.2025
Sales Representative
Dime Cuba Travel
04.2018 - 04.2020
Bachelor of Science - Computer Engineering
Jose Antonio Echeverria CUJAE