Maria Isabel Goncalves
Brockton,MA
Summary
Hardworking team member. Punctual, reliable and dedicated to teamwork.
Overview
5
5
years of professional experience
Work History
Package Handler
Melville Candy Company
Randolph, MA
08.2023 - 09.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- take online orders and prepare for packaging
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Interpreter
East Middle School
Brockton, MA
01.2023 - 08.2023
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Elevated customer service quality by offering real-time bilingual support for inquiries, complaints, and resolutions.
- Supported culturally diverse populations by interpreting both verbal and written materials, bridging language gaps.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
Lunch Server
Gilmore Elementary School
Brockton, MA
12.2019 - 11.2021
- Utilized time management skills to effectively handle multiple tables simultaneously without compromising quality of service.
- Collaborated with kitchen staff to ensure timely and accurate order preparation.
- Cleaned and sanitized surfaces, tools, and equipment.
- Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
- Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
Education
High School Diploma -
Domingos Ramos
Praia, Cape Verde 06-2008
Skills
- Workplace cleanliness
- Sorting packages
- Label reading
- Product packing
- Communication skills
- Team collaboration
Timeline
Package Handler
Melville Candy Company
08.2023 - 09.2024
Interpreter
East Middle School
01.2023 - 08.2023
Lunch Server
Gilmore Elementary School
12.2019 - 11.2021
High School Diploma -
Domingos Ramos