Maria Isabel Perez Otero
Idaho Falls,ID
Summary
Motivated Business Development Specialist with experience building customer relationships, identifying growth opportunities, and providing personalized support in the wellness industry. Skilled in communication , customer service, problem solving, organization, and relationship building. Seeking a long-term career opportunity where I can continue developing my professional skills, take on new challenges and responsibilities, and contribute to a positive team while growing within the company.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Business Development Specialist
Melaleuca
05.2026 - Current
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to team objectives in a fast-paced environment.
- Promoted Melaleuca's wellness, personal care, and household product solutions while understanding Marketing Executives' needs and goals.
- Support Customer Retention and business growth by following up with Marketing Executives, addressing concerns, and providing ongoing guidance.
Call Center Customer Service Specialist
Melaleuca
10.2025 - 05.2026
- Provided exceptional customer support through effective communication and problem-solving strategies.
- Provided exceptional customer support through effective communication and problem-solving strategies.
- Resolved escalated issues promptly, ensuring high levels of customer satisfaction and retention.
Interm ERSEA
Community Council Of Idaho
06.2025 - 09.2025
- Exhibited strong personal responsibility by consistently meeting deadlines and goals.
- Worked effectively in fast-paced environments.
- Worked independently on projects while also collaborating effectively with team members.
- Proven ability to learn quickly and adapt to new situations.
Infant/Toddler Teacher Aide
Community Council Of Idaho
06.2023 - 06.2025
- Developed engaging lesson plans that fostered cognitive, emotional, and social development in toddlers.
- Implemented daily activities that promoted physical coordination and sensory exploration among children.
- Facilitated a nurturing classroom environment conducive to learning through positive reinforcement techniques.
- Collaborated with parents to monitor children's progress and address individual developmental needs effectively.
Sales Associate
Luxottica
11.2022 - 09.2024
- Enhanced customer experience through personalized product recommendations and attentive service.
- Trained new sales associates on product knowledge and effective selling techniques.
- Assisted in visual merchandising to optimize product displays and attract customer interest.
- Managed inventory levels, ensuring stock availability and timely replenishment of merchandise.
Education
High School Diploma -
Emerson High School
Idaho Falls04-2022
Skills
- Account management
- Customer relationship management
- Customer engagement
- Business analysis
- Market analysis
- Project management
- Time management
- Effective prioritization
- Problem-solving
- Adaptability
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Reading
- Drawing and Painting
- Research
Timeline
Business Development Specialist
Melaleuca
05.2026 - Current
Call Center Customer Service Specialist
Melaleuca
10.2025 - 05.2026
Interm ERSEA
Community Council Of Idaho
06.2025 - 09.2025
Infant/Toddler Teacher Aide
Community Council Of Idaho
06.2023 - 06.2025
Sales Associate
Luxottica
11.2022 - 09.2024
High School Diploma -
Emerson High School