Maria Isabel Rojas Pino
815 Nw 30th St, Apt 4,FL
Summary
Efficient Housekeeping Supervisor known for high productivity and completing tasks with precision. Specialize in staff management, quality control, and inventory management. Excel in communication, teamwork, and problem-solving to ensure peak operational efficiency and exceptional guest satisfaction. Resourceful professional offering broad knowledge base in cleaning and maintenance. Focused on keeping spaces clean, organized and tidy for use. Always ready for challenging assignments and eager to drive team success.
Overview
1
1
year of professional experience
Work History
Housekeeping Supervisor
Eden Roc
Miami Beach, FL
01.2024 - 12.2024
- Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
- Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
Housekeeper
Eden Roc
Miami Beach, FL
07.2023 - 01.2024
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Sorted and counted linens and organized in storage areas.
- Inspected guest rooms after cleaning to ensure they were presentable.
Education
Bachelor of Science - Pharmaceutical Sciences
GLOBAL MEDICAL & MEDICAL TECHNICAL TRAINING
MIAMI08-2024
Skills
- Task assignment
- Cleaning practices
- Department coordination
- Room occupancy verification
- Employee evaluations
- Ordering cleaning supplies
- Dusting furniture
- Staff evaluations
- Expense tracking
- Data archiving
- Inventory control
- Employee engagement
- Payroll administration
- Chandelier cleaning
- Pest control
- Folding clean laundry
- Room inspection
- Washing windows
- Cost reduction strategies
- Workload prioritization
- Sorting and washing laundry
- Team performance management
- Window cleaning
- Report generation
- Supply inventory management
- Document control
- Budget administration
- Quality assurance
- Ironing clothing
- Regulatory compliance
- Guest relations
- Team building
- Vendor management
- Quality assurance and control
- Payroll
- Performance evaluation
- Training and mentoring
- Staff scheduling
- Customer relationship management
- Operational efficiency analysis
- Staff motivation
- Customer service-focused
- Invoice processing
- Waste disposal
Languages
English
Elementary
Spanish
Professional
REFERENCIAS
- JORGE SUPERVISOR PHONE +1(516) 614-7246
Timeline
Housekeeping Supervisor
Eden Roc
01.2024 - 12.2024
Housekeeper
Eden Roc
07.2023 - 01.2024
Bachelor of Science - Pharmaceutical Sciences
GLOBAL MEDICAL & MEDICAL TECHNICAL TRAINING
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