Maria (Izzy) Magrini
Oklahoma City,OK
Summary
Dynamic hospitality professional with proven experience in fast-paced environments. Skilled in effective communication, problem-solving, and maintaining cleanliness. Committed to enhancing guest experiences through attention to detail and a supportive team approach. Dedicated professional with strong customer service skills and a commitment to enhancing guest satisfaction. Experienced in fast-paced environments, executing effective sales techniques, and supporting team operations.
Overview
4
4
years of professional experience
Work History
Bartender
Firebirds Wood Grill
Oklahoma City, Oklahoma
05.2025 - Current
- Mixed and served cocktails and beverages, ensuring timely delivery to enhance customer satisfaction.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Delivered friendly and efficient customer service, fostering a welcoming atmosphere for guests.
- Greeted customers and provided excellent customer service.
- Maintained cleanliness and organization of the bar area during service.
- Executed opening and closing duties, including restocking supplies to maintain bar readiness.
- Assisted in training new bartenders on drink preparation and bar operations.
- Handled cash transactions accurately and efficiently at the bar register.
Server
Firebirds Wood Fired Grill
Oklahoma City, Oklahoma
04.2024 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Processed customer orders accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues efficiently.
- Supported team members during peak service hours for smooth operations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Interurban Restaurant
Edmond, OK
05.2022 - 04.2024
- Delivered exceptional customer service to enhance guest satisfaction.
- Executed opening and closing duties, including setting up dining area and restocking supplies, to maintain operational readiness.
- Offered outstanding service to a high volume of daily customers, ensuring a positive dining experience.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
Sales Associate/Key Holder
Dry Goods USA
Oklahoma City, Oklahoma
11.2021 - 06.2022
- Processed transactions accurately using point-of-sale systems.
- Maintained store appearance and organized merchandise displays to enhance customer experience.
- Monitored stock levels and restocked merchandise to support seamless sales operations.
- Collaborated with team members to optimize inventory management and ensure product availability.
Education
BBA - Marketing
University of Central Oklahoma
Edmond, OK12-2026
High School Diploma -
Putnam City North Highschool
Oklahoma City, OK05-2021
Skills
- Customer service
- Time management
- Team collaboration
- Sales techniques
- Market research
- Data analysis
Timeline
Bartender
Firebirds Wood Grill
05.2025 - Current
Server
Firebirds Wood Fired Grill
04.2024 - Current
Server
Interurban Restaurant
05.2022 - 04.2024
Sales Associate/Key Holder
Dry Goods USA
11.2021 - 06.2022
BBA - Marketing
University of Central Oklahoma
High School Diploma -
Putnam City North Highschool