Maria Jose Aguilar Garcia
Miami,FL
Summary
Adept at leading housekeeping teams to excellence, I enhanced service quality at TUX TOUCH MIAMI by training staff in advanced cleaning techniques and fostering a culture of safety and efficiency. Specializing in inventory management and staff development, my approach boosted team productivity significantly, ensuring top-tier guest satisfaction and adherence to health standards.
Overview
1
1
year of professional experience
Work History
Housekeeping Manager
TUX TOUCH MIAMI
12.2024 - 03.2025
- Worked with front desk to respond promptly to all guest requests.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
- Communicated repair needs to maintenance staff.
- Managed staff of 8 housekeepers.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Managed team productivity and workflow to exceed quality standards.
- Completed schedules, shift reports, and other business documentation.
- Evaluated employee performance and developed improvement plans.
- Ensured adherence to safety regulations by conducting regular safety meetings, trainings, and drills for staff members.
- Coordinated household cleaning service operations and managed client relations.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
Housekeeping
APEX BUILDING SERVICES INC
04.2024 - 11.2024
- Received housekeeping and maintenance requests or work orders and contacted staff to resolve.
- Resolved complaints regarding housekeeping and room service.
- Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
- Trained new hires on proper housekeeping procedures, leading to increased consistency in service quality.
- Collaborated with housekeeping staff to ensure timely room turnover and availability for incoming guests.
- Promoted a safe and comfortable living environment by performing light housekeeping duties.
- Upheld company standards for cleanliness by performing routine housekeeping tasks in all work areas.
Education
Magisterio - Licenciada En Magisterio
Maria Mazzarello
Managua, Nicaragua12-2016
High School Diploma -
Salvador Mendieta Cascante
Managua, Nicaragua12-2015
Skills
- Ordering cleaning supplies
- Training and mentoring
- Cleaning and sanitation
- Guest relations
- Cleaning practices
- Vacuuming and sweeping
- Cleaning bathrooms
- Quality improvements
- Health and safety compliance
- Supervisory skills
- Employee evaluations
- Window cleaning
- Supply inventory management
- Staff evaluations
- Work prioritization
- Team building
- Mopping and buffing floors
- Staff training and development
- Staff scheduling
- Chemical handling
- Cleaning techniques
- Quality assurance
- Regulatory compliance
- Task assignment
- Report generation
- Staff motivation
- Maintenance coordination
Languages
Spanish
Full Professional
Interests
- Interior Design
- Creative Writing
Timeline
Housekeeping Manager
TUX TOUCH MIAMI
12.2024 - 03.2025
Housekeeping
APEX BUILDING SERVICES INC
04.2024 - 11.2024
Magisterio - Licenciada En Magisterio
Maria Mazzarello
High School Diploma -
Salvador Mendieta Cascante
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