Maria Jose Perez Cruz
Culver City,CA
Summary
Assistant Property Manager with over 7 years of experience managing large-scale mixed-use retail properties. Skilled in operations, vendor coordination, tenant relations, and financial administration for high-traffic centers. Adept at overseeing multi-million-dollar budgets, lease programs, and community engagement initiatives while ensuring compliance, safety, and strong tenant satisfaction.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
Westfield Culver City
01.2024 - Current
- Support operations of a 1,067,222 sq. ft. property with 150 tenants, primarily retail and restaurants, serving 11M annual visitors with a $32M operating budget.
- Manage day-to-day property operations, coordinating vendors, contractors, and cross-functional teams to ensure compliance, safety, and service standards.
- Partner with leasing and marketing to strengthen tenant relations and deliver activations, including the 2024 Hispanic Heritage Month celebration in collaboration with the City’s Economic Development Department.
- Increased storage revenue from $258,284 to $362,561 in 2024, driving a 40% year-over-year gain and strengthening the property’s budget performance.
Coordinator – Property & Client Services
Westfield University Town Center (UTC)
03.2021 - 10.2022
- Oversaw specialty leasing storage program, driving 85% occupancy and $907K in budget revenue, achieving YOY increases of 5–9%.
- Processed service contracts, administered invoices in Basware, and ensured compliance with vendor agreements.
- Recovered $40K in sales through tenant collection and performance reconciliation.
- Organized a regional Community Day with Surfrider Foundation across three centers, collecting 50 lbs of trash in three cleanup sessions.
Lead Concierge
Westfield Century City
05.2017 - 03.2021
- Supervised and trained staff, ensuring compliance with SOPs and maintaining high service standards.
- Partnered with operations on tenant programs and policies, including the launch of contactless curbside pickup during COVID-19.
- Delivered VIP guest experiences and tenant-facing support services.
Education
A.A - Liberal Arts: Social and Behavioral Science
Santa Monica College
A.A - Public Policy
Santa Monica College
Skills
- Property & Facility Operations
- Vendor & Contract Management
- Budget Oversight & Lease Administration
- Tenant Relations & Community Engagement
- Project & Event Coordination
- Process Improvement & SOP Development
- Staff & Team Leadership
Timeline
Assistant General Manager
Westfield Culver City
01.2024 - Current
Coordinator – Property & Client Services
Westfield University Town Center (UTC)
03.2021 - 10.2022
Lead Concierge
Westfield Century City
05.2017 - 03.2021
A.A - Public Policy
Santa Monica College
A.A - Liberal Arts: Social and Behavioral Science
Santa Monica College
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