ISABELA DAVILA
Summary
Motivated business graduate with practical experience in property operations and contract management. Skilled in payroll processing, invoicing, and vendor negotiations, contributing to streamlined business functions. Background includes customer service excellence and compliance management, with a focus on team leadership. Dependable professional adept at managing diverse responsibilities in dynamic settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Contract Manager
Defender Services, Inc.
Barnesville
01.2023 - Current
- Support daily operations for a multi-million-dollar service contract inside a Tier-1 automotive manufacturing facility
- Oversee employee recruiting, onboarding, training, scheduling, and compliance across multiple service departments
- Process and audit payroll, timekeeping, and attendance for rotating shift teams
- Prepare, review, and submit detailed client invoices and labor cost reports
- Track labor hours, billing accuracy, and service delivery against contract terms
- Manage purchase orders, supply inventory, and vendor relationships
- Coordinate with plant engineering, safety (ESH), HR, and production leadership
- Support audits, inspections, and safety compliance within an industrial environment
- Maintain documentation for equipment certifications, training, and regulatory compliance
- Serve as a primary liaison between Defender Services and Continental management
Property Management & Administrative Support
Defender Services, Inc.
Atlanta
01.2022 - 12.2022
- Handled service requests and tenant calls for commercial properties
- Coordinated work orders and communicated with vendors and building staff
- Assisted with recordkeeping, scheduling, and issue resolution
- Maintained professional communication between tenants, management, and service teams
Customer Service Representative
Defender Services, Inc.
Atlanta
01.2020 - 01.2022
- Greeted customers in high-profile retail and commercial buildings
- Assisted visitors with registration, check-in procedures, and directions
- Provided professional front-desk support in busy, security-controlled environments
- Delivered excellent customer service while maintaining building protocols
Education
Bachelor of Business Administration - Accounting
Georgia State University
Atlanta, GASkills
- Payroll & Invoicing
- Accounting & Recordkeeping
- Vendor Coordination
- Recruiting & Training
- Customer & Tenant Relations
- Property & Facility Operations
- Data Entry & Documentation
- Microsoft Office & Business Systems
- Compliance & Safety Awareness
Certification
- Forklift Certified
- Floor Scrubber Certified
- Aerial Lift Certified
- Safety & Equipment Operation Training
Timeline
Assistant Contract Manager
Defender Services, Inc.
01.2023 - Current
Property Management & Administrative Support
Defender Services, Inc.
01.2022 - 12.2022
Customer Service Representative
Defender Services, Inc.
01.2020 - 01.2022
Bachelor of Business Administration - Accounting
Georgia State University