Maria Karla Rodriguez Duran
Summary
Compassionate professional with a solid foundation in patient care and team collaboration. I am committed to providing patient care while continuously growing as a healthcare professional with dedication and integrity.
Overview
4
4
years of professional experience
Work History
Optical Assistant
Optical Shop
Hialeah, FL
12.2022 - Current
- Assisted with frame selection, lens measurements, and repairs of optical products.
- Demonstrated how to properly insert and remove contact lenses.
- Educated customers on lens care, frame adjustments, and warranty policies.
- Scheduled patient appointments to ensure timely and efficient eye care services. for eye exams with optometrists.
- Processed insurance claims, verifying coverage and explaining benefits to patients.
- Handled customer inquiries, providing solutions to enhance overall satisfaction experience.
- Collaborated with team members to streamline store operations and enhance customer service.
- Inspected finished eyeglasses for accuracy prior to releasing them to customers.
- Trained new staff on optometric testing procedures and clinic protocols.
- Utilized electronic health record systems for accurate and efficient patient data management.
- Read new patient glasses prescriptions with lensometer and noted results for treating physician.
Education
Associate Degree in Nursing -
Miami Dade College
Miami, FL07-2026
GED -
Hialeah Miami Lakes
Hialeah, FL07-2022
Skills
- Patient assessment
- Patient care
- Clinical documentation
- Patient recordkeeping
- Insurance billing
- Practice management software
- Medical office management
- Documentation management
- Team collaboration
- Customer service
Timeline
Optical Assistant
Optical Shop
12.2022 - Current
Associate Degree in Nursing -
Miami Dade College
GED -
Hialeah Miami Lakes