Maria (Konnie) McCarty
Tucson,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Safety Aide II
University of Arizona Police Department
10.2023 - 05.2024
- Patrolled campus in marked department vehicle, on foot or bicycle.
- Patrolled campus area checking for fires, vandalism, suspicious activity or persons, and safety/fire hazards.
- Reported circumstances to campus police unit for correction or follow up.
- Responded to emergency calls for service such as minor traffic accidents, medical injuries and emergencies, minor theft reports, fires, and criminal damage.
- Completed police reports on minor incidents that do not involve felony investigations, including stolen property, found property, lost property, and criminal damage.
- Directed traffic at special events and accident scenes.
- Provided assistance to motorists and public during extraordinary events.
- Locks and unlocks campus buildings.
- Improved workplace safety by conducting thorough inspections and identifying potential hazards.
- Facilitated open communication channels between employees and management regarding safety concerns or suggestions.
Money Room Worker
Rillito Horse Track
02.2022 - 04.2023
- Responsible for balance accounting for all outgoing and incoming money during the racing season
- In constant communication with mutuel tellers, bartenders, vendors, management providing accurate change of monies on a very timely basis.
- Worked fast to complete tasks and meet daily deadlines.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Helped in development of new procedures and processes to improve work performance.
- Mentored new hires, providing comprehensive training that resulted in faster skill acquisition and higher job performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Gathered, organized and input information into digital database.
Assistant to the CEO
Profitopia
03.2022 - 03.2023
- Provided exceptional customer service while representing the office of the CEO during interactions with clients or visitors at all levels of seniority.
- Increased meeting effectiveness by preparing agendas, taking minutes, and overseeing follow-up actions as directed by the CEO.
- Coordinated successful events for both internal staff members and external stakeholders while adhering to given budgets and timelines.
- Assisted in budget management by monitoring expenses, reconciling financial reports, and making recommendations for cost savings where appropriate.
- Acted as a liaison between employees and management, fostering an open line of communication that addressed concerns in a timely manner.
- Managed sensitive information with discretion, ensuring confidentiality in all aspects of the role as Assistant to the CEO.
- Streamlined executive communication by managing the CEO''s email inbox and drafting professional correspondence on their behalf.
- Enhanced productivity by coordinating daily schedules, arranging meetings, and organizing travel arrangements for the CEO.
- Developed strong relationships with vendors, suppliers, partners, resulting in reliable support services that contributed to smooth operations within the company.
- Facilitated effective decision-making with timely research and preparation of briefing materials for the CEO''s review.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Screened personal and business calls and directed to appropriate party.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Adoption Subsidy Case Manager
State of Arizona Department of Child Safety
02.2002 - 12.2021
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Provided leadership, guidance and support to staff members.
- Participated in community events to promote services and engage with public.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
Education
High School Diploma -
Sunnyside High School
Tucson, AZ05.1989
Skills
- Extensive Customer Service
- Outlook, GOOGLE, Excel, Power Point,TEAMS
- Very organized
- Multitask and prioritize tasks
- Willing and able to learn different programs
- Trustworthy
- Self-directed
- Follow directions and protocols
- Fluent Bilingualism
- Problem-Solving
References
- Linda Cunningham, Retired Manager, DCS, (520) 490-9730
- Mark Van Buren, General Manager, Rillito, (520) 940-1193, van8buren@aol.com
- Kathleen Michon, Retired Coworker, DCS, (520) 289-5701
Languages
Spanish
Full Professional
Timeline
Safety Aide II
University of Arizona Police Department
10.2023 - 05.2024
Assistant to the CEO
Profitopia
03.2022 - 03.2023
Money Room Worker
Rillito Horse Track
02.2022 - 04.2023
Adoption Subsidy Case Manager
State of Arizona Department of Child Safety
02.2002 - 12.2021
High School Diploma -
Sunnyside High School
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