Maria Laura Antequera
East Windsor,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Meticulous inventory professional experience initiating and managing cycle counts and reprocessing programs. Skillful in collaborating with other departments to keep necessary items available.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Contact Center Representative
Verus LLC
11.2023 - 01.2024
- Improved customer satisfaction by efficiently addressing and resolving issues in a timely manner.
- Enhanced team productivity through effective collaboration and communication with colleagues.
- Provided exceptional customer service by actively listening to inquiries and offering personalized solutions.
- Managed approximately 30 incoming calls, emails per day from customers.
Distribution Center Office Associate
Crate And Barrel
07.2022 - 06.2023
- Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within the office.
- Coordinated schedules for staff members, resulting in improved time management and increased productivity.
- Maintained accurate filing systems, reducing document retrieval times and enhancing overall organization.
- Prepared detailed reports, presenting data clearly and concisely for upper management''s review.
Onsite Recruiter
Rite Staff Inc.
06.2022 - 07.2022
- Enhanced candidate experience by conducting thorough interviews and providing timely feedback.
- Market and promote vacancies on social media platforms, via text and emails.
Production Line Leader
Christian Dior Perfumes
01.2022 - 04.2022
- Successfully led production team of 30 picker's, implementing quality training and effective workflows.
- Tracked production and quality metrics for team and reported to management.
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
- Inspected incoming supplies to conform with materials specifications and quality standards Summary Skills Experience.
- Boosted productivity and efficiency for team via creative solution implementation.
Inventory Clerk
Christian Dior Perfumes
09.2021 - 01.2022
- Tracked Inventory and conducted cycle counts to maintain accurate records.
- Supported management and other team members during physical inventory planning activities.
- Coordinated inventory, stocking and ordering.
- Control special and emergency orders by tagging and pulling part and preparing for shipment.
- Managed Weekly inventory and supply tracking, noting items requiring order.
Inventory Cycle Counter
Christian Dior Perfumes
03.2021 - 09.2021
- Tracked merchandise movements and completed cycle counts.
- Verified Pricing and computed product totals to complete detailed invoices.
- Performed schedule inventory count and supply audits.
Picker
Christian Dior Perfumes
12.2020 - 03.2021
- Work while standing, pushing, pulling, bending, twisting, kneeling and lifting for the entire duration of the shift.
- Order processing, order picking, order shipping and kitting & bagging.
Education
High School Diploma -
Colegio Los Angeles
Yaracuy, Venezuela07.2020
Skills
- Customer Service
- Effective Communication
- Attention to Detail
- Adaptability
- Problem Solving
- Data Entry
- Quality Control
- Proficient in Excel
- WMS experience (AS400, SAP, JDA, Manhattan Scale)
- Time managment skills
- Documentation and Reporting
- Salesforce CRM
Certification
Certified Forklift Driver
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Contact Center Representative
Verus LLC
11.2023 - 01.2024
Distribution Center Office Associate
Crate And Barrel
07.2022 - 06.2023
Onsite Recruiter
Rite Staff Inc.
06.2022 - 07.2022
Production Line Leader
Christian Dior Perfumes
01.2022 - 04.2022
Inventory Clerk
Christian Dior Perfumes
09.2021 - 01.2022
Inventory Cycle Counter
Christian Dior Perfumes
03.2021 - 09.2021
Picker
Christian Dior Perfumes
12.2020 - 03.2021
High School Diploma -
Colegio Los Angeles
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